Catering Coordinator - Sendik's Food Market

Sendik's Food Markets, a Milwaukee Journal Sentinel “Top Workplace” since 2012, is a rapidly growing
organization looking to hire people who thrive in a customer-oriented, fast-paced environment. We are a
family-owned business with a goal of offering our customers the best grocery shopping experience, period. Wedo this by selling products of the highest quality for a great value, all while providing exceptional customer service. We currently have 18 store locations – Whitefish Bay, Wauwatosa, Mequon, Grafton, Elm Grove, Franklin, Greenfield, Germantown, New Berlin, West Bend, Bayside, Hartland, Greendale, Brookfield – The Corners, Waukesha – Meadowbrook, Hales Corners, Marquette and Oconomowoc with a focus on continued growth. When you accept a position with Sendik’s, you are joining our family and a team of associates that have a never quit attitude. We truly believe we have the best team that is motivated by providing the best service to our customers and each other.

Role Title
Catering Coordinator
 

Manager
Catering Director
 

Job Summary
The Catering Coordinator will be responsible for modeling and promoting Sendik’s culture by supporting those who consistently provide “best in class” service to our guests. The Catering Coordinator is responsible for the proposal, logistics and execution of all catering events, including, but not limited to meeting with clients, developing proposals, data entry and overall coordination of events.
 

Our Values:
 

Service: We will treat every customer like a beloved family member or friend and find a way to say “yes” to our customers. It’s important that we engage with every customer that enters our store, and follow the 10/4 rule.At the end of any interaction with a customer, we will offer a sincere “Thank you for your business!”
 

Passion: We have a passion for excellence and to be the best at what we do. We will seek product knowledge
and commit to quality by believing in the Sendik’s brand.
 

Nimbleness: Provide great solutions for our customers by exploring all possibilities and welcoming change. We will be quick to respond to our customers and use “Red Truck Service” when additional assistance is needed.

Duties/Responsibilities
● Serve customers, associates, vendors and partners while modeling Sendik’s culture and providing “best
in class” customer service
● Assist with coordinating catering events such as, not limited to customer service, proposals, billing,
package design, production and customer satisfaction
● Lead and participate in catering events

● Transport items for events using a Sendik’s cargo van
● Assist with entering data and financials, such as, proposals, deposits and timesheets, while confirming
all reports are accurate prior to delivering to Finance Department
● Collaborate with Marketing for creation of promotional materials as it relates to Special Events catering
● Assist with Deli Production in the Commissary or in stores as needed
● Assist in the stores during peak holiday seasons as needed
 

Qualifications:
● 2-3 years of experience within the restaurant and/or catering industry
● Serving and/or Bartending experience preferred but not required
● Must have a valid driver’s license and reliable transportation for event related travel
● Proficient in computer programs such as Word, Excel and Google Docs
● Strong level of customer service, hospitality communication and problem-solving skills
● Strong sense of security and ability to handle sensitive information
● Excellent attention to detail
● Excellent time management, prioritization and organization skills
● Ability to work at a fast paced and efficient manner
● Strong sense of team – ability to anticipate the needs of the team
● Ability to lift a maximum of 50 lbs