Catering & Banquet Server|Part-time| CFG Bank Arena - Oak View Group
Baltimore, MD 21201
About the Job
The duties and responsibilities of a Banquet/Catering Server are generally to provide exceptional customer service throughout the entire event process to ensure the highest standard of customer satisfaction.
To be successful in this role, candidates must be friendly and honest, build strong relationships, continually strive to provide a seamless experience, and be flexible with our clients and their guests needs by providing quality services and products through detailed and accurate communication.
Catering Team members of the CFG Bank Arena – premium services department must share in our values of being adaptable to event needs, being aware of guest requirements, showing strong character, and being team centric.
This role will pay an hourly wage of $16.00 plus tips
Benefits for PT roles: 401(k) savings plan and 401(k) matching. Also, OVG provides part-time, seasonal, and internship employees with one hour of accrued paid leave per 30 hours worked, up to 48 hours per year.
This position will remain open until Sept 30, 2024
Responsibilities:Ability to read and understand Banquet Event Orders.
• Ability to carry at least 8 entrees per tray.
• Provide fine dining level food and beverage service to guests for all events consistent with CFG Bank Arena - premium standards of service.
• Initiate and maintain friendly and professional contact with guests ensuring that all needs are anticipated and met.
• Setup and maintain both food and beverage stations in various locations throughout the building consistent with CFG Bank Arena - premium standards of service.
• Maintain and inventory for both food and beverage stations.
• Maintain all event areas and front of house staging areas in a tidy and organized manner.
• Participate in both setup and cleanup of food and beverage service items.
• Ability to work independently during slower times
• Perform safe work by helping to provide a safe and clean work environment.
Education, Qualifications and Experience:
- High School diploma or equivalent GED strong preferred. Equivalent experience may be substituted.
- Must be at least eighteen years of age to serve alcoholic drinks.
- At Least 1-2 years’ experience working in Catering & Events in a food & beverage or customer service role prefered
Vaccination Statement:
We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19. Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.