Catastrophe Site Auto Appraiser - Sedgwick Claims Management Services, Inc.

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive. 

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.

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Catastrophe Site Auto Appraiser

• PRIMARY PURPOSE:  To inspect, identify, and evaluate auto vehicles involved in a loss.

  ESSENTIAL FUNCTIONS and RESPONSIBILITIES

  • Appraises and determines costs of repairs to damaged vehicle in the field; determines repair versus replace and parts utilization.
  • Evaluates and determines if the vehicle is repairable or salvageable based on industry standard estimating software.
  • Travels to inspection locations to appraise vehicles in the field.
  • Prepares estimates using estimating software.
  • Works directly with auto repair facilities to determinate supplemental repair processing and provides a supplemental estimate.
  Additional Job Description
  • Greeting Customer and Explaining the Scan Estimating and Repair Process
  • Triage vehicle (Photo's Upload, Damage Part, Related Paint Damage and Prior Damage
  • Manually inspect vehicles that do not qualify for Scanning
  • Assist Tech Scanner with Vehicle Scanning (Drive vehicle into scanner and return vehicle to customer)
  • Soft sell repair process and explain the program benefits
  • Off-season requirement support local appraiser coverage, desk review and quality assurance team
   

  ADDITIONAL FUNCTIONS and RESPONSIBILITIES

  • Performs other duties as assigned.
  • Travel up to 75% as required.

  QUALIFICATIONS

  Education & Licensing
  High school diploma or GED required.  Licenses as required by state guidelines.

  Experience

  Three (3) years of related experience to include at least one (1) year of appraisal experience or equivalent combination of education and experience required.

  Skills & Knowledge

  • Strong knowledge of automobiles
  • Ability to understand and utilize appraisal software
  • PC literate, including Microsoft Office products
  • Strong organizational skills
  • Excellent interpersonal skills
  • Excellent negotiating skills
  • Ability to work in a team environment
  • Ability to meet or exceed Performance Competencies

  WORK ENVIRONMENT

  When applicable and appropriate, consideration will be given to reasonable accommodations.

  Mental:  Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

  Physical:  Must be able to stand and/or walk for long periods of time; must be able to kneel, squat, or bend; must be able to work outdoors in hot and/or cold weather conditions; have the ability to climb, crawl, stoop, kneel, reach/work overhead; be able to lift/carry up to 50 pounds; be able to push/pull up to 100 pounds; be able to drive up to 4 hours per day; and must have continual use of manual dexterity

  Auditory/Visual:  Hearing, vision and talking

  The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description.  They are not intended to constitute a comprehensive list of functions, duties, or local variances.  Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.