CAT Repair Team Solution Part Coordinator - Sedgwick Claims Management Services, Inc.

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive. 

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.

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CAT Repair Team Solution Part Coordinator

PRIMARY PURPOSE:  To inspect, identify, and evaluate auto vehicles parts needs

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

• Appraises and determines cost of repairs to damaged vehicle in the field; determines repair versus replace and parts utilization.
• Evaluates and determines parts needs based on industry standard estimating software.
• Intake and safeguard parts when received on site, determine the parts are correct and non-damaged
• Deliver parts to repair team to complete repairs
• Add parts that are required during the supplement process by using estimating software.
• Works directly with auto repair team to determine supplemental repair processing and add additional parts when required.
• Manage and keep part room organized to avoid parts being damaged.
• Working knowledge of Mitchell, CCC and Audatex

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Performs other duties as assigned.
• Travels as required.

QUALIFICATIONS

Education & Licensing
High school diploma or GED required.  Licenses as required by state guidelines.

Experience

Three (3) years of related experience to include at least one (1) year of appraisal experience or equivalent combination of education and experience required.

Skills & Knowledge

• Strong knowledge of automobiles
• Ability to understand and utilize appraisal software
• PC literate, including Microsoft Office products
• Strong organizational skills
• Excellent interpersonal skills
• Excellent negotiating skills
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies
• Up to 75% Travel Required

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental:  Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical:  Must be able to stand and/or walk for long periods of time; must be able to kneel, squat, or bend; must be able to work outdoors in hot and/or cold weather conditions; have the ability to climb, crawl, stoop, kneel, reach/work overhead; be able to lift/carry up to 50 pounds; be able to push/pull up to 100 pounds; be able to drive up to 4 hours per day; and must have continual use of manual dexterity

Auditory/Visual:  Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description.  They are not intended to constitute a comprehensive list of functions, duties, or local variances.  Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.