Casino General Manager - Gecko Hospitality
Mountlake Terrace, WA 98043
About the Job
The General Manager is responsible for revenue growth, expense control, guest service and team member engagement through overall leadership, guidance and direction of the team. The GM oversees all areas of the casino operations including gaming, security, food & beverage and cleanliness. By overseeing the day-to-day operations, the GM will drive the development of the team, create and maintain a great guest experience, execute company standards and build brand awareness in the local community.
Additional duties include but not limited to:
- Ensuring that gaming operations comply with all internal controls and Gambling Commission Rules and Regulations.
- Cooperates with gaming agents and notifies agents of any planned changes in gaming operations.
- Obtains data, supervises the coordination and development of statistical and financial data and internal controls for department budgets, cash flow, cash operations, purchasing, gaming floor efficiency, accounting practices, regulatory compliance, gaming, financial audits, promotions, marketing, security and technical controls and initiates an investigation of notable fluctuations or discrepancies.
- Holds regular staff meetings with department managers to guide the uniform enforcement of policy and procedures, department objectives, department efficiency and accountability, and to strategically implement operations for promotions, events and activities.
- Directs facility and equipment maintenance to ensure performance in a timely and cost-effective manner.
- Evaluates staffing and disciplinary needs as they arise, under the guidance of HR.
- Ensures the distribution of comps, discounts, and offers are based on company guidelines.
- Responsible for the training and equitable treatment of all casino staff.
- Other duties as assigned.
Requirements:
- 4-year degree required.
- Master's degree preferred.
- Minimum eight years of experience in casino gaming with progressive supervisory experience.
- Knowledge of all Gambling Commission regulations including WAC and RCW.
- Must possess solid analytical and problem-solving skills, be able to apply conceptual thinking to understand and facilitate solutions to complex problems or issues.
- Strong P&L management experience.
- A leader who sets the example when working alongside team members.
- Able to maintain a friendly and FUN workplace for all to enjoy.
- Must be available to work weekends, nights, and whenever needed including holidays.
Team members will enjoy:
- Flexible Time Off.
- Medical, Dental and Vision.
- Basic Life Insurance.
- 401K.
- Education Reimbursement Program.
- Career Development and Advanced Opportunities.
- And more!.
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Source : Gecko Hospitality