Cashier & Vending Operation Coordinator - Touro University California

Overview:

As Cashier, performs high-volume sales transactions, maintains integrity and accuracy in operating the POS/cash register for the dining service areas as assigned, and provides exceptional customer service to students, faculty, staff, and guests of TUC. 

 

As Vending Machine Coordinator responsibilities include monitoring vending operations including inventory control, maintenance, and the collections of money.

 

General office administrative support for the Executive Chef and Sous Chef.

 

 

Click the link below to see some of the Benefits offered to our employees here at Touro University California!

 

https://touro.box.com/s/gqjrzr90tp7claj8n8n4zfkrkx6i8vxz

Responsibilities:

• Greets all customers with fast, friendly, personalized service and develops a rapport with customers by learning their names, favorite drinks and food items. Sells and serves food and beverage items to customers with an efficient, friendly, helpful attitude. Provides customer services to faculty, staff, students, and guests.
• Accurately rings all sales orders into POS/cash register and counts back change, if necessary, in a courteous and friendly manner. Performs sales transactions utilizing department policies and procedures.  Receive payment by cash, check, credit cards, scrip, or gift cards. Issue receipts, refunds, credits, or change due to customers.
• Count money in cash drawers at the beginning and ending of shifts to ensure that amounts are correct, there is adequate change, compute and record totals of transactions, calculate total payments received during shift, and reconcile with total sales.
• Answers customers’ questions, provides information on procedures or policies, and reports all customer complaints to Dining Services and Catering Manager
• Provides basic food and beverage preparation service. Stocks and maintains all supplies, food items, and utensils.
• Maintains cleanliness of gourmet coffee vending machines, cafes, and all dining services areas.
• Assists in kitchen sanitation program.
• Assist with having the food service ready to serve customers by serving time.
• Assist in the preparation, delivery, and serving of campus food and beverages, including catered events, as necessary.
• Complies with standard food handling and sanitation procedures, observe all health codes, departmental service standards, and to all health, safety, rules and regulations by the University, City, County, and State health agencies.
• Attend and participate in meetings as required.
• Work as a team with other dining services and catering staff.
• Reports to work area, ready to work at the time work assignment is scheduled to begin.
• Washes and cleans equipment, food preparation areas, dining tables, work areas to include floors while maintaining the highest possible standards of sanitation.
• Maintain a clean and safe work area adhering to food safety and health standards, using cleaning chemicals and supplies in accordance with specified safety protocols
• Safe food handling practices shall be followed at all times and mandatory safety and food handling trainings, provided by the employer, shall be undertaken as necessary.
• Remain alert to potential problems that could lead to equipment malfunction and inform Supervisor immediately if equipment is not working properly
• Inform Supervisors when supplies are getting low
• Works with student workers and helpers in a professional manner
• Cooperates and communicates with other campus staff and students to promote a positive campus climate
• Assist with orientation and training of temporary and new employees as directed.
• Perform other duties as assigned.

Qualifications:

• Must be able to stand for long periods of time
• Knowledge of basic nutrition, food, food preparation, food handling, and sanitation is vital
• Knowledge of the operation and care of barista machinery and POS/Cash register systems
• Experience in cashiering
• Exceptional customer service skills

EDUCATION, TRAINING AND/OR RELATED EXPERIENCE: High school or vocational school graduate or equivalent or working toward diploma.  Good working knowledge and use of the English language Six months to one year minimum in cashiering in the food and beverage industry as well as barista training and experience.     REASONING COMPETENCY:        Level 2 - Competent        Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form.        Ability to deal with problems involving several concrete variables in standardized situations.        Ability to exhibit maturity, good judgment, and flexibility   LANGUAGE COMPETENCY:        Level 2 – Competent        Ability to read & interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.       Ability to relate, speak, and cooperate effectively before groups of customers, students, clients or employees of organization.   MATHEMATICAL COMPETENCY:        Level 1 ‑ Entry        Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals.        Ability to make change and count a cash register drawer      Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.  OTHER TRAINING OR CERTIFICATION:        Valid California Driver’s License (Required by the first day of service).        California Department of Motor Vehicles printout of the new employee’s driving record (Required)        California Food Handler Card        First Aid Certificate must be acquired during the employee’s probationary period

 

CORE COMPETENCIES: identify the behavior an employee is expected to demonstrate.

Ability to handle pressure, exercise quick thinking, and maintain an adequate energy level through the work day. Able to operate kitchen utensils and equipment safely and efficiently. Able to work in an environment that is subject to temperature changes. Able to tolerate standing and lifting throughout the work day. Ability to exhibit and maintain a high standard of professional knowledge, appearance, behavior, and attitude. Must be able to understand the proper use and maintenance of major equipment including barista equipment and a POS/cash register system Must work safely to reduce the risk of injury to self, co-workers, and campus faculty, staff, and students. Promptly reports personal injury to Supervisor and seeks first aid as required.

Maximum Salary:USD $44,993.52/Yr.Minimum Salary:USD $35,994.81/Yr.