Cashier/Service Coordinator - Toyota of Murfreesboro
Murfreesboro, TN
About the Job
Cashier/Service Coordinator
Every employee with Toyota of Murfreesboro is absolutely critical to its success. Our rapid growth and fast-paced environment make this an awesome place to work. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Come join our team!
Benefits
Medical, Dental & Vision Insurance
401k
Life Insurance
Paid Training - Sales
Paid Vacation
Paid Holidays
Employee Discounts on products & services
Responsibilities
Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket.
Make change accurately and issue receipts to customers.
Answer phones and direct consumer to the proper department and follow up in a timely manner.
Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution.
Operate switchboard telephone system.
Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold.
Assist the managers with various clerical duties as needed.
Be friendly, professional, courteous and efficient when working with all customers and employees.
Familiarize yourself with department structures & internal procedures for assisting customers efficiently.
Qualifications
Experience with Microsoft Office suite is a plus.
**Must be available to work every Saturday!**
Ability to communicate customers' interests needs and requests to management and service personnel.
Professional personal appearance
Clean driving record