Cashier - Lake Winnepesaukah Amusements Inc

Title: Front Gate Cashier

Job Summary: Front Gate Cashiers are required to interact with Guests, Team Members, and Supervisors on a daily basis. As a cashier, you will be assisting guests with purchasing tickets at the front gate.

Job Responsibilities:

• Must be able to promote the park with the utmost enthusiasm and pride while interacting with Guests.
• Proficient knowledge of computers with the ability to learn new programs.
• Sales of various season passes and ticket types.
• Handling various ticket transactions including advanced sales, group sales, complimentary tickets, season tickets, promotional tickets, and reconciling ticket problems.
• Responsible for the accurate recording of all ticket options, ensuring an accurate record of Guest attendance.
• Providing prompt and courteous resolutions to Guest concerns on a daily basis while seeking new methods to increase Guest satisfaction.
• Respond to or notify security of an emergency situation in the area and maintain control until a supervisor arrives.
• Complete any and all tasks as requested by management.

Experience:

• High school diploma or equivalent.
• Previous experience in retail or customer service preferred.

Physical Requirements:

• Must be able to work in all weather conditions and elements including the direct sun with no shade, cold, rain, snow, dust, dirt, and all other outdoor weather elements.

Knowledge, Skills, and Abilities:

• May/will be cross trained to work in all positions of the department. This includes the Foods, Retail, Games, Rides, and Grounds department as well as the downstairs office.

Safety:

• Promote and practice safe work practices at all times.
• Use personal protective equipment (PPE) as needed.
• Adhere to company, state and federal safety standards and regulations.