Cashier - Part Time - Webb Ford
Highland, IN
About the Job
Cashier/Receptionist- Part Time WEEKNIGHTS 3pm to 8pm SATURDAYS 9am to 6pm
We are seeking a Cashier/Receptionist with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the call and direct the caller to their destination. This position will also be responsible for basic accounting skills and knowledge of routine accounting functions in both accounts receivable and accounts payable. Weeknights 3pm to 8pm Saturdays 9am to 6pm
Responsibilities
- Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
- Make change accurately and issue receipts to customers
- Answer phones and direct consumer to the proper department and follow up in a timely manner
- Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
- Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
- Assist Managers with various clerical duties as needed
- Be friendly, professional, courteous and efficient when working with all customers and employees
- Familiarize yourself with department structures & internal procedures for assisting customers efficiently
- Perform other duties as assigned
Qualifications
- Cashier/Receptionist experience is a plus
- Available to work flexible hours on weeknights & Saturdays 9-6
- Ability to communicate customers' interests needs and requests to management and sales personnel
- Professional personal appearance
- Clean driving record
Source : Webb Ford