Cashier - Tenacity Restaurant Group

Sweet Paris | Mall of America | Cashier Needed

Cashier Responsibilities and Duties

* Greet every guest who walks up to the counter.

* Present a positive, professional image to every guest.

* Always greet guests with a SMILE.

* If a guest seems confused or undecided, explain the Sweet Paris concept, and inform them of our more popular crepes.

* Upsell by offering specific beverages: wines, beer, coffee, soda and offering Sweet Crepes if they have only ordered Savory Crepes.

* Always repeat the order back to the guest.

* Double-check the guest's ticket number.

* Direct guests to the Service Station and remind them that we have water and utensils there, as well as cream and sugars for their coffee.

* If a guest orders a regular coffee, give them the coffee mug while at the counter with a coffee spoon.

• Wipe all cups for coffee drips and serve to the guest with a coffee spoon.
• Do not serve drinks from behind the line. Go around the counter to hand drinks to guests.
• All other beverages must be delivered to the guest's table. Always serve beverages first.

* Answer the phone within two (2) rings and follow Sweet Paris phone procedures.

* Accurately enter guest orders on POS and process all transactions according to Sweet Paris standards.

* Thank guests as they leave.

* Maintain knowledge of the Sweet Paris menu in order to help guests with their order.

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