Cashier-Lead CDH Full-time Mid shift - Northwestern Memorial Healthcare

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

The Lead Cashier reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation standards.

• This position is primarily responsible for supervisory and cash handling duties in the cafeteria.
• Hours are:  12p-830pm Monday thru Friday and some weekends required.  

  See what are staff is saying about working in this department and at Northwestern Medicine!  https://youtu.be/EldbJpdV9lQ

   

Responsibilities:

• Completes daily safe audits and cash deposits.
• Checks cafeteria for proper stock, temperature logs completed, coolers at appropriate temperature, stations correctly set up and correct signage posted, stations are broken down and cleaned appropriately after service, and cleanliness/proper hygiene on display.
• Stocks supplies in an organized manner - rotates stock according to "first in, first out method." 
• Takes food temperatures and acts upon any item out of appropriate range. Checks and records refrigerator and freezer temperatures daily.
• Follows steps outlined in procedure when temperature is out of range, documents actions and resolutions.
• Follows and provides peer coaching on established regulations, policy, and procedures for infection control and isolation guidelines and uses standard precautions when preparing and holding foods. 
• Familiar with and can support all café positions and cover their breaks. (This would include cashiering, serving food, stocking, and barista duties at Starbucks)
• Follows up with customers to assure satisfaction.
• Maintains cleanliness of cafe serving and seating areas, coolers, and microwaves.
• Capable of making critical decisions and providing coaching.
• Discusses with Chef/Sous Chef/Café Manager and discards any expired items in cafe.
• Covers manager duties in absence of café manager.

Required:

• High School diploma or equivalent.
• Must have a minimum of 1 year of relevant experience in any of the following: customer service, food service, or retail.
• Excellent customer service skills

Preferred:

• 2+ years of previous supervisory experience
• Previous cashiering, cash handling, and retail coffee experience
• Safe Food Handling Certification

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

If we offer you a job, we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case-by-case basis and follow all state and federal guidelines.