Cashier - Community Health Systems
CEDAR PARK, TX
About the Job
Job Summary
Responds to incoming telephone inquiries regarding patient accounts, handles walk-in billing questions and collect over-the-counter payments and processes requests from billing and collection vendors.
Essential Functions
+ Handles incoming calls and requests from patients and payors; accepts over the counter payments.
+ Distributes daily correspondence received from patients and payors.
+ Copies all incoming mail and lockbox receipts daily.
+ Preps all received remittance advices and explanation of benefits (EOBs) for cash posting.
+ Processes account adjustments by preparing Adjustment Worksheet and routing to Manager.
+ Documents activity on each patient account (via computer system).
+ Reviews the Daily Transaction report for secondary billing. Copies primary insurance payment, request a UB (from electronic billing system), adds any additional information, and submits to the secondary payor. Documents the activity in the computer system with follow up in 30 days.
+ Researches and reviews the daily Transaction report (clarifies problems relating to patient accounts such as billing errors, lack of supporting documentation, and determination of primary versus secondary payors).
+ Forwards all MSP accounts to the Medicare collector.
+ Researches and refunds credits (due to overpayments) as required.
+ Performs other duties as assigned.
+ Complies with all policies and standards.
Qualifications
+ H.S. Diploma or GED preferred
+ Less than 2 years experience in a hospital or medically related environment preferred
Knowledge, Skills and Abilities
+ Exemplary customer service skills with the ability to investigate, resolve and follow through with all patient and billing questions.
+ Ability to read policy and procedure documents and patient information. Effective verbal communication and interpersonal skills to establish working relationships that foster optimal quality patient care.
+ Computer skills including electronic documentation, navigating electronic records, billing system and other hospital computer systems.
Equal Employment Opportunity
This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to http://www.chs.net/serving-communities/locations/ to obtain the main telephone number of the facility and ask for Human Resources.
Responds to incoming telephone inquiries regarding patient accounts, handles walk-in billing questions and collect over-the-counter payments and processes requests from billing and collection vendors.
Essential Functions
+ Handles incoming calls and requests from patients and payors; accepts over the counter payments.
+ Distributes daily correspondence received from patients and payors.
+ Copies all incoming mail and lockbox receipts daily.
+ Preps all received remittance advices and explanation of benefits (EOBs) for cash posting.
+ Processes account adjustments by preparing Adjustment Worksheet and routing to Manager.
+ Documents activity on each patient account (via computer system).
+ Reviews the Daily Transaction report for secondary billing. Copies primary insurance payment, request a UB (from electronic billing system), adds any additional information, and submits to the secondary payor. Documents the activity in the computer system with follow up in 30 days.
+ Researches and reviews the daily Transaction report (clarifies problems relating to patient accounts such as billing errors, lack of supporting documentation, and determination of primary versus secondary payors).
+ Forwards all MSP accounts to the Medicare collector.
+ Researches and refunds credits (due to overpayments) as required.
+ Performs other duties as assigned.
+ Complies with all policies and standards.
Qualifications
+ H.S. Diploma or GED preferred
+ Less than 2 years experience in a hospital or medically related environment preferred
Knowledge, Skills and Abilities
+ Exemplary customer service skills with the ability to investigate, resolve and follow through with all patient and billing questions.
+ Ability to read policy and procedure documents and patient information. Effective verbal communication and interpersonal skills to establish working relationships that foster optimal quality patient care.
+ Computer skills including electronic documentation, navigating electronic records, billing system and other hospital computer systems.
Equal Employment Opportunity
This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to http://www.chs.net/serving-communities/locations/ to obtain the main telephone number of the facility and ask for Human Resources.
Source : Community Health Systems