Cash Application Specialist - Worldpac Inc
Oak Brook, IL 60523
About the Job
The Cash Application Specialist is tasked with prompt and accurate update ERP accounts receivable systems based on payments received from trade customers. This entails daily, weekly, and monthly reports, research and support functions as needed thereby enabling an effective collections process.
The role will work closely with internalcollections team, customers, credit card processors and banking partners to ensure prompt and accurate payment application. A strong customer service mindset and attention to detail is required for success.
The role will work closely with cross-functional departments and AR, team members to coordinate daily workflow and ensure compliance with SLAs and work to understand and resolve issues while adhering to established company policies and procedures.
Responsibilities:
Whileotherdutiesmaybeassigned,theESSENTIALDUTIES&RESPONSIBILITIESincludethefollowing:
- Responsible for a high volume of cash application including any related research and associated internal/external contact.
- Reconcile payment remittance advice to the payment and funds received at the bank daily in a timely and accurate fashion.
- Ability to multi-task effectively while upholding deadlines set-forth.
- Update AS400 accounts receivable documents based on the payment remittance advice, supporting documents, and defined procedures.
- Maintain files of payments and support in a logical system for storage and retrieval.
- Understanding of third-party payment processor relationships to assist customers with payment processing
- Process and communicate insufficient funds transactions appropriately
- Follows up with trade customers’ accounts payable contacts for questions related to payments or supporting documents.
- Willingness to cross-train on all department operations to provide coverage when needed in the interest of meeting the needs of the business while furthering one’s development.
- Special projects as assigned
WORKWEEK
The regular workweek is forty hours, however, requirements of the position may warrant extended workhours.Associatemust be available towork Saturdays.
Qualifications:QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.Therequirementslistedbelow arerepresentativeofthe knowledge,skill,and/orabilityrequired.
Reasonableaccommodationsmay bemadetoenableindividualswithdisabilitiestoperformtheessentialfunctions.
EDUCATIONAND/OREXPERIENCE
- High School diploma with Associates Degree strongly desired
- Prior cash application experience highly desired.
- Willingness to work overtime when needed to complete assigned tasks within deadlines set-forth.
- Collaborative attitude, as well as strong analytical and investigative skills
- Proven ability to work both independently and as a team member
- Ability to communicate professionally and effectively with all levels of internal and external management through various methods of communication
- Ability to define problems, identify solutions and follow through to completion
- Understanding of basic accounting and bookkeeping procedures
- Working knowledge of AS400 system
- Excellent customer service skills
- Knowledge of transactional processes and systems
- Proficient in Microsoft Excel, Word, Outlook, and various business software systems as needed
- Results Orientation
- Process Improvement Mindset
CERTIFICATES,LICENSES®ISTRATION
Islegallyabletowork intheUnitedStates.
PHYSICALDEMANDS
- While performing the duties of this job, the associate is regularly required to talk, hear, stand, walkanduse hands to finger,handle or feel objects, toolsor controls.
- Theassociate frequentlyisrequired toreachwithhands andarms.
- The associate is frequently required to sit and occasionally required to climb or balance; and stoop,kneeland crouch.
- The associate must regularly lift and/or move up to 10 pounds and occasionally lift and/or move upto25pounds.
- Specific vision abilities required by this job include reading vision for computer monitor and hardcopyprint.
WORKENVIRONMENT
The work environment characteristics described here are representative of those anassociate encounterswhile performing the essential responsibilities of this job.While performing the duties of this job, theassociate is occasionally exposed to airborne particles.The noise level in the work environment variesfromquiet to moderate.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
Pay Range:USD $19.25 - USD $25.75 /Yr.Location Type:On-Site