Case Manager - Youth Resource Team - St. Joseph Center

Background

Since 1976, St. Joseph Center has been meeting the needs of low-income and homeless individuals and families in Venice and throughout Los Angeles County.  The Center is a 501(c)(3) nonprofit community organization that assists people without regard for religious affiliation or lack thereof through 20+ programs in four pillars of service: Outreach and Engagement, Housing Services, Mental Health, and Education and Vocational Training.  St. Joseph Center serves more than 10,000 people each year. 

Job Summary

The Case Manager works as a team member with several social service professional and paraprofessional staff ensuring the delivery of quality care as well as adhering to the mission of St. Joseph Center. The Youth Resource Team (YRT) supports vulnerable youth in Santa Monica and provides mentorship/case management services. YRT works closely with other service providers in Santa Monica in order to provide comprehensive care for 
mental health, case management, substance use, vocational assistance, court and probation support, etc.

ESSENTIAL DUTIES & RESPONSIBILITIES

Key Areas of Responsibility:

• Provide assertive case management to assist vulnerable youth to re-engage in the educational system, attain economic viability and achieve personal resiliency. 

Essential Duties:

• Provide targeted outreach, engagement and education activities to Santa Monica youth that meet the criteria as “Opportunity Youth” services in order to increase education, economic viability, and personal resilience.     
• Help prospective youth and their families access needed to community resources and supports.
• Assist in establishing eligibility for services as defined by agency and funding sources. 
• Perform routine assertive case management activities while working with other program staff providing services to clients.
• Collaborate with partner agencies to ensure integrated services. 
• Participate in regular Santa Monica Middle School Support Team meetings as well as agency and/or funders.
• In conjunction with other staff, coordinate activities, recruit participants, arrange event logistics and provide staff support. 
• Facilitate intake assessments to triage needs and set an initial care plan.
• Attend meetings with youth and families pertaining to care plan goals, such as IEP meetings, SARB meetings, intakes with other service providers, court dates, and more.
• Apply a "whatever it takes" approach to advocate for youth and families and ensure they are connected to the services they need for success and well being.
• Ensure that all data and documentation, including consent forms, report cards, releases, referrals, pre­ and post-surveys, and more are recorded into individual case files.
• Document all phone calls/email correspondence pertaining to the youth/ families into individual Exym files.

Other duties and responsibilities may be assigned. The duties and responsibilities listed are designed to provide typical examples of the work performed; not all duties and responsibilities assigned are included here, nor is it expected that all similar positions will be assigned every duty and responsibility.

QUALIFICATIONS

Knowledge, Skills & Abilities:

• Ability to speak fluent Spanish and English language is required. 
• Must have the ability to communicate with and relate to a diverse group of people including clients, community, and other staff. 
• Must have excellent organizational skills and the capability to work in a fast paced environment.  

Experience:

• Experience and/or a strong interest in immigration issues and/or family systems. 

Education:

• Bachelor’s degree from an accredited college or university in social work, human services or a related field. 

Direct Reports:

This position has no direct supervisory responsibilities. 

Computer Skills:

• Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook)
• Ability to use widely supported internet browsers.

Certificates, Licenses and Registrations:

• Valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
• Valid automobile liability insurance.

Travel Requirements:

• Travel around the Santa Monica area

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The noise level in the work environment is usually moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand, sit, walk, stoop, talk, hear, reach above and below shoulders; use hand and finger dexterity, keyboarding and making and receiving telephone calls. The employee may be required on occasion to lift and or carry up to 20 lbs.

Status: Full time/Non-Exempt

Pay Range: $22-$22.50/hour

At St. Joseph Center, pay ranges are set using the best available market data for the job at the required location. To determine salary for a candidate, we consider the candidate's skills and capabilities for the job compared with expectations for the position.

Employment with St. Joseph Center is contingent on completion of satisfactory background check.

For consideration, please submit cover letter and resume. St. Joseph Center is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, national origin, disability, or status as a protected veteran. All applicants for employment are invited to voluntarily self-identify their gender, race, ethnicity, and veteran status, by completing the EEO Information. Providing your EEO Information is voluntary and refusal to self-identify will not subject applicants to any adverse treatment. Similarly, applicants who do self-identify will not be subject to any adverse treatment based on the information they provide.

St. Joseph center invites you to review the current "EEO is The Law" poster as part of the application process. A link to the current poster is located here.

 https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pd