Case Manager/Vocational Specialist - Goddard Riverside
New York, NY 10030
About the Job
Roles, Responsibilities, and Essential Duties
1. Provide case management services
Carry a caseload of ACT clients
Perform client assessments and formulate treatment goals
Facilitate client participation in entitlement programs, psychiatric services, medication management, rehabilitation and other activities
Refer clients to community health services
Accompany clients to appointments as needed
Communicate regularly with clients’ families about their needs and progress
Serve as liaison to other service providers
Maintain up-to-date client case records according to program guidelines
Visit clients in residential facilities, on the street and in other locations
Rotate on-call service after outside work hours
2. Serve as Vocational Specialist
Counsel clients in developing vocational goals
Develop vocational and employment resources for the purpose of vocational skills’ development and generating competitive employment opportunities
Assist in preparing clients for the transition to vocational/employment opportunities
Provide employment retention services for employed clients
3. Participate as an ACT team member
Attend staff meetings, case conferences, and training programs to upgrade skills and knowledge
Attend supervision meetings to review client progress and case management strategies
Work collaboratively with ACT team staff in a team case management model
4. Other duties as required
Qualifications/Educational Requirements
Bachelor’s Degree required
Experience working with the seriously and persistently mentally ill population preferred
One year of training and/or experience in vocational assessment, job exploration, and skills development in choosing, securing, and maintaining employment, employment counseling or vocational rehabilitation preferred
Knowledge of models of supported employment/Individual Placement and Support (IPS) preferred
Ability to speak Spanish, French, Creole, American Sign Language or other languages is a plus
Computer Skills: To perform this job successfully, an individual should have/be:
Able to work in the Microsoft Office Suite, should especially be proficient in Word and Outlook
Able to use or learn to use AWARDS database
Able to use or learn other electronic databases, programs, and funder-related software as needed
Working knowledge of Google applications
Physical Requirements
Walking; climbing stairs occasionally
Work Environment
Field & office work
We are committed to building an inclusive workplace community grounded in respect for differences. We support hiring a broadly diverse team of qualified individuals who will contribute to our organizations.
Goddard Riverside and Isaacs Center provide equal employment opportunities to employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state, or local law.
The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.