Case Manager - TruRoots Health Center
Mt. Juliet, TN
About the Job
Join Our Team as a Case Manager Team Member - Empower Patients Towards Health Goals!
Are you passionate about making a positive impact on people's lives? Do you have a knack for effective communication and a keen eye for detail? We are seeking a dedicated and empathetic Case Manager Team Member to join our dynamic Exam & Case Acceptance department and play a pivotal role in guiding patients on their healthcare journey.
About Us:
At TruRoots Health Center, we are committed to providing exceptional patient care and helping individuals overcome obstacles to achieve their health goals. As a Case Manager Team Member, you will be a vital part of our mission to create an unparalleled new patient experience and empower patients to commit to their treatment plans and financial agreements.
Role Overview:
As a Case Manager Team Member, you will:
- Meticulously complete new patient paperwork, ensuring accuracy and completeness.
- Engage in daily huddles, presenting comprehensive reports and preparing essential paperwork.
- Provide informative office tours to new patients, making them feel comfortable and acquainted.
- Conduct thorough new patient consultations, addressing concerns and gathering vital information.
- Skillfully perform exam screening tests, contributing to accurate treatment planning.
- Document crucial information during new patient exams, aiding effective decision-making.
- Present patient financial plans in a clear and professional manner, ensuring transparency.
- Collaborate with the team to support new patients in fulfilling agreements and fostering a patient-centric approach.
What We're Looking For:
We're searching for individuals who possess:
- Excellent communication skills, enabling empathetic engagement with patients and colleagues.
- A genuine interest in sales processes, guiding patients through obstacles, and promoting treatment plan adherence.
- Meticulous attention to detail, ensuring accuracy in all documentation and interactions.
- A strong background in healthcare, including health documentation, vital sign assessment, and documentation practices.
Why TruRoots Health Center?
Joining our team means becoming a part of a collaborative and innovative environment where your skills and passion will be valued. As a Case Manager Team Member, you will contribute to:
- Crafting an exceptional new patient experience, making every individual feel valued and supported.
- Empowering new patients to identify motivating factors and commit to treatment plans.
- Achieving a high new patient case acceptance rate, contributing to our clinic's success.
- Maintaining high-quality patient records and fostering a positive team culture.
How to Apply:
If you're ready to make a difference and be a key player in transforming lives, we encourage you to apply! Please complete the following 2 steps:
- Send your resume and a cover letter detailing how your skills and experiences align with our mission and the Case Manager Team Member role.
Let's work together to create a healthier and happier future for our patients.
Join us at TruRoots Health Center and embark on a rewarding journey of patient empowerment and healthcare excellence!