Case Manager - Mobile Crisis Intervention - Catholic Charities Serving Central Washington
Wenatchee, WA 98801
About the Job
Responsibilities:
- Assists with engagement in mental health services and provides assistance in securing Medicaid, if indicated.
- Provides case management and therapeutic services, including education, linkage and referrals to individuals who meet RSN access to care criteria.
- Staffs the Chelan Douglas Crisis Line during office hours.
- Completes progress notes and other required documentation within the required timeframes.
- Supports implementation of the treatment plan focusing on client strengths and risk factors. Including evidence based approached utilizing the following treatment models:
- Illness Management & Recovery (IMR).
- Motivational Interviewing.
- Crisis Prevention Intervention.
- Institute for Suicideology skills on Crisis Intervention.
- Crisis intervention.
- Assisting with applying for benefits.
- Assisting with activities of daily living.
- Psychosocial support.
- Service coordination with other providers, including health care professionals.
- Providing linkage to establish connections with other community resources.
- Transportation.
- Accessing community resources.
- Meetings with individual and/or family members.
- Obtaining housing or assisting with housing retention.
- Establishes and maintains working relationships with community resources, coordinates consumer treatment with other providers, and initiates referrals to medical providers and other community resources as appropriate.
- Review open crisis clients in Avatar and assign follow-up.
- Review ProtoCall reports from evenings/weekends and ensure follow-up.
- Assists client with transportation issues to and from various appointments.
- Assists individuals with individual needs identified on treatment plan.
- Attends psychiatric or medical appointments with clients as indicated.
- Follows agency policies regarding confidentiality and other consumer rights.
- Represents the agency in a professional manner within the community.
- Works well with professionals from other agencies.
- Participates in supervision and staff meetings, multi-disciplinary team meetings, group supervision and other meetings as required.
- Attends court hearings as indicated and testifies on behalf of individuals served if necessary.
Performs other duties as assigned. - Support cases assigned to hospital liaison.
- Bachelor Degree in Behavioral Sciences or Social Work preferred.
- Associates Degree in Behavioral Sciences, Required.
- Experience maybe in lieu of formal education.
- 2 years experience in direct Clinical Treatment Services.
- At least 1 years experience in the treatment of seriously disturbed children, adults, and their families.
- Knowledge and skills to work with chronically mentally ill population.
- Knowledge of community resources.
- Knowledge and experience working with older adults.
- Bilingual English/Spanish preferred, but not required.
- Strong family and individual clinical case management skills.
- Possess and utilize effective verbal and written communication skills.
- Ability to be self-motivated, work independently and as a team member.
- Ability to represent the agency in a professional manner within the community.
- Culturally competent in delivering services to individuals from distinct backgrounds.
Ability to use a computer and to write effectively. - Possesses ability to manage data.
- Requires the ability to work flexible hours, including evenings and weekend as requested.
- Requires extensive travel in the community.
- Requires work in clients homes and other community locations.
- Requires the ability to tolerate exposure to tobacco smoke, domestic animals, household pets and other conditions common to a variety of home environments.
- Valid Washington State drivers license and agency minimum required liability insurance.
- Agency Affiliated Counselor Registration.
- Being cleared by criminal background check and fingerprinting when required.
About Catholic Charities Serving Central Washington:
Catholic Charities Serving Central Washington provides help and creates hope for thousands of people each year regardless of religious, social, or economic backgrounds. Though serving the outreach efforts of the Diocese of Yakima, Catholic Charities is a separate 501(c)3 charitable organization, funded in part by the State of Washington, federal contracts, the United Way, fees for service, grants, foundations, and charitable contributions. While rooted in a Catholic tradition that shapes its core mission of service to all, staff do not need to be Catholic to work for Catholic Charities. We serve all in the community, regardless of faith, race, gender, social class, or economic status. With office locations in Yakima, Wenatchee, Richland, Moses Lake, and Sunnyside, as well as our multi-family housing sites across Central Washington, we serve nearly 50,000 people annually. The agency remains a testimony to its ongoing mission of “Bringing Hope to Life.”