Case Manager/Job Developer - Commonpoint Queens
Bronx, NY 10460
About the Job
Case Manager/Job Developer (Full-Time)
Department Overview: Commonpoint’s Adult Workforce consists of employment and support programs serving individuals who are looking to obtain long-term employment. The Hub provides access to career counseling, job placement, occupational training, education, resources, and support programs for individuals who are motivated to enter the workforce.
The Case Manager is responsible for assisting our ESOL and HSE clients in obtaining and retaining competitive employment, connecting clients with benefits, and other duties and responsibilities that are consistent with their case management, vocational and employment goals.
Duties and responsibilities:
- Develop strong relationships with clients in order to provide comprehensive case management, goal setting, and other counseling needs to help secure and maintain viable and long-lasting employment.
- Achieve a minimum of 10 - 20 job placements/quarter
- Lead in-class workshops and seminars that address professional development skills and other job search strategies.
- Complete comprehensive vocational assessment, and then vocational counseling and referrals to corresponding hard skills training.
- Guide clients through all facets of job search, including resume revisions, online applications, mock interview sessions, and networking.
- Achieve quarterly enrollment, placement, and retention targets.
- Provide coaching and direct support to adults with limited work history and educational attainment.
- Assist clients in developing appropriate social skills and work habits that will result in long term employment or career advancement opportunities.
- Advocate on behalf of clients by directly collaborating with agency staff and building strong relationships with local businesses and other community based organizations.
- Complete basic reporting requirements including, but not limited to, progress notes and client tracking; ensure data entry is completed by deadline dates as assigned.
- Obtain verification documents from employers and/or members upon placement in a timely manner and using data on a regular basis to manage performance.
- Assist participants in removing barriers to employment by making connections to necessary services both within and outside Commonpoint.
- Work closely with case management staff to coordinate social services referrals and generate ideas to help clients achieve their education and employment goals.
- Attend trainings and staff meetings, as required.
- Assist with the generation of program reports and proposals for funding as needed.
- Possess strong digital literacy skills including Microsoft Word, Excel and Knowledge of Google applications such as Gmail, Google Voice, Calendar usage, etc.
MINIMUM QUALIFICATIONS:
- Bilingual in Spanish, Cantonese, or Mandarin is highly preferred.
- Bachelor’s Degree in Social Work, Human Services, Education, Business, Psychology, or related field.
- At least three (3) years relevant experience in workforce development, recruiting, human resources preferred.
- Sensitivity towards, and ability to, work with diverse individuals including, but not limited to, immigrants, young adults, single parents, English language learners and other low-income, high-barrier to employment populations.
- Demonstrated experience working in a goal-driven environment to achieve monthly targets.
- Demonstrated experience effectively teaching or facilitating groups and individuals to achieve a desired outcome using up-to-date techniques/methods.
- Experience providing comprehensive assessment and case management services and/or helping others to large caseload desirable.
- Excellent verbal and written communication and strong interpersonal skills required, ability to effectively conduct meetings, trainings, groups preferred.
Send resume and cover letter to: amaglio@commonpoint.org
Hours: Full-time at $55,000.
Source : Commonpoint Queens