Case Manager II, Housing Navigator - City Net

Corona, CA 92882

About the Job

Overview: The Housing Case Manager II (HCMII) will be part of the California Encampment Resolution Funding (CERF) team, conducting outreach and engagement, providing case management and supportive services to individuals and families who are experiencing street-level homelessness, assisting clients with applying for Section 8 Housing Choice Vouchers, conducting landlord recruitment, housing navigation, and HUD HQS inspections.

The HCMII seeks to connect unsheltered homeless neighbors to sustainable housing while meeting clients where they are and supporting them to achieve their goals. City Net's services are housing-focused; HCMIIs work with clients on developing long-term housing plans. The HCMII will connect homeless neighbors to appropriate supportive services, including medical health treatment, mental health treatment, counseling, and permanent housing. The HCMII will offer care and service coordination in partnership with other nonprofits, County and City entities, law enforcement, behavioral health services, and medical providers to ensure clients receive the help they need. These services are provided in collaboration with our partners with the intention of assisting clients with obtaining and maintaining permanent housing as quickly as possible. City Net's programs follow Housing First and Harm Reduction service models.

Main Work Location: Reports daily to the Corona office to be dispatched to fieldwork throughout Corona/Norco.

Expected Hours: Five 8-hour workdays (5/8s) for a total of 40 hours per workweek.

Schedule: 8:00am-4:30pm Monday through Friday.

Please note: While this job posting is for an opening we currently have in the City mentioned above, we are responsive to the needs of our clients and funders, and therefore the person in this position may be transferred to neighboring locations as needed.

Requirements

Minimum 1 year of full-time professional social services case management experience
Experience with outreach/engagement, case management, landlord recruitment, leasing, housing navigation, and HUD HQS inspections
Upbeat passion for ending homelessness
Effective and professional networking and relationship management skills
Understanding of the importance of quality and timely data collection and reporting
Excellent professional boundaries
Professional verbal and written communication skills (English)
Strong interpersonal, analytical, and time management skills
Ability to work independently and as part of a team
Proficiency in PCs, Microsoft Office Suite, and iPhones
Ability to accomplish goals and produce valuable results with minimal supervision
Ability to handle multiple projects simultaneously while maintaining creativity and strategic thinking and continuing to meet or exceed goals
Ability to work well with people from diverse backgrounds with varying degrees of experience
Must be authorized to work in the United States for any employer
Must be able to pass a background check and drug screening at the time of hire and randomly throughout employment
Constantly works in outdoor weather conditions
Frequently moves about inside the office, in the field (both indoors and outdoors at local shelters, parks, restaurants, riverbeds, beside railroads, beside freeways, etc.), or at meetings/events to access people, file cabinets, office machinery, etc.
Frequently ascends/descends stairs, hills, and underpasses to access clients
Frequently position self to communicate effectively with clients sitting or lying on the ground
Must be able to traverse rough outdoor terrain at least 2/3 of the time
Must be able to move oneself quickly in certain urgent/emergent situations (e.g. to avoid falling or projected items, or to administer Naloxone/Narcan to a client who has overdosed)

Nice to Have

Experience and homelessness services professional contacts in Corona/Norco and surrounding areas
Spanish Fluency
Experience gathering and maintaining confidential client records, including intake paperwork, case notes, and client management system data entry.
Bachelor's degree or higher in Social Work, Human Services, Sociology, Psychology, or a related field
Able to be authorized to drive our company vehicles: for insurance purposes, Driver must be at least 25 years of age, have a valid CA drivers license, and be able to pass a Motor Vehicle Report

Our Organization: City Net is a 501(c)(3) non-profit community organization that is committed to breaking the cycle of homelessness in the communities we serve by connecting neighbors experiencing homelessness to transformative care and innovative housing solutions. Our objective is to reduce homelessness to functional zero in the regions we serve through collaborative supportive services, housing provision, and data-driven solutions that empower our clients to reach their personal goals.

Benefits: We believe in supporting our employees in all areas of life. That is why we offer top-tier benefits to our eligible employees, including but not limited to:

Health insurance (Anthem HMO/PPO options. City Net pays 100% of the employee premium for our baseline HMO plan)
Paid time off
Retirement plan (401k with employer matching contribution)
Dental insurance
Vision insurance
Life insurance (Employer paid group term life and voluntary life)
Referral program
Parental leave
Professional development assistance
Employee assistance program
Wellness Reimbursement Program
Company Vehicles, iPhones, Laptops, and Tablets
Career Pathing, Raises, Recognition & Rewards
Early Earned Wage Access
Credit Union Preferred Partnership

Visit https://citynet.org/careers for further details.

Diversity, Equity, Inclusion, and Belonging: Promoting a culture of diversity, equity, inclusivity, and belonging that embraces the contributions of all team members is important to City Net and our success. Our team is composed of individuals with different strengths, experiences, and backgrounds. Note: We do not consider your name or the names of your undergraduate and graduate schools from your resume. This process is aimed at opening all of our job opportunities to more candidates, reviewing applicants on performance assessments instead of resume proxies (e.g., where you went to school).

Questions? If you have questions about this position or our organization, please contact City Net's Recruitment Team by emailing Recruitment[at]CityNet[dot]org. Please do not contact any of the Homeless Services Outreach Numbers listed on our website, as those phone lines need to remain open exclusively for people who are experiencing homelessness and need help. Thank you!

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Source : City Net