Case Manager I - VHOP CD4 - St. Joseph Center

Background

Since 1976, St. Joseph Center has been meeting the needs of low-income and homeless individuals and families in Venice, Santa Monica, Mar Vista, and surrounding communities.  The Center is a 501(c)(3) nonprofit community organization that assists people without regard for religious affiliation or lack thereof through comprehensive case management and integrated social service programs.  The Center enjoys broad-based community support as well as a sponsored relationship with its founders, the Sisters of St. Joseph of Carondelet.  St. Joseph Center serves approximately 6,000 individuals annually.

Brief Description of Principal Activities

Multifaceted intervention, prevention, and education services are carried out at four sites on the Westside of Los Angeles.  St. Joseph Center’s integrated programs provide clients with concentrated and coordinated access to services according to the nature of their needs.

Job Summary

The Vehicular Homelessness Outreach Program (VHOP) seeks to engage with persons living in recreational vehicles (RVs) and automobiles with the goal of moving them off the streets and into permanent housing. The Case Manager works as a team member ensuring the delivery of quality care in accordance with the rules and regulations established as well as adhering to the mission of St. Joseph Center (SJC).

ESSENTIAL DUTIES & RESPONSIBILITIES

The Case Manager’s key areas of responsibility include:  

Key Areas of Responsibility:

• Coordinate with relevant SJC departments as well as community partners HOPICS, PATH, LAHSA’s Emergency Response Team, and Council District 4 (CD4) staff to provide holistic and coordinated outreach and support to the vehicular homeless residing in CD4.
• Develop and maintain strong ties to the community, law enforcement, the Coordinated Entry System (CES) and other homeless service providers to support the programmatic goals of VHOP.
• Organize and participate in case conferencing meetings with VHOP team to assist in developing case plans and help prioritize workloads.
• Provide programmatic reporting and periodic updates to SJC and CD4 senior staff. Collect and analyze outcome data and help develop evidence-based strategies.

Essential Duties:  

• Carry out outreach and navigation support to persons living in vehicles including surveying vehicular homeless clients utilizing the Vulnerability Index (VI) SPDAT to identify and prioritize this group for permanent housing according to their acuity and needs.
• Provide case management and develop an individualized housing plan that addresses housing, health, mental health, and independent living goals.
• Provide linkages to residential and outpatient services for mental health and substance abuse assessment and treatment.
• Work with eligible individuals to secure permanent housing with the use of short-term rental assistance and services so they can transition to full housing stability.
• Provide life skills sessions on budgeting and increasing income.
• Provide bus passes, taxi vouchers, and/or direct transportation to clients, as needed.
• Provide benefits advocacy and assistance with enrollment.
• Assist clients in completing the required paperwork, obtaining certification, searching for, and identifying appropriate housing, negotiating with landlords, and assisting with the move-in process.
• Conduct home visits and linkages to needed community-based supportive services.
• Plan and assist with RV Disposal.
• Other duties and responsibilities may be assigned.
• The duties and responsibilities listed are designed to provide typical examples of the work performed; not all duties and responsibilities assigned are included here, nor is it expected that all similar positions will be assigned every duty and responsibility. 

Knowledge, Skills & Abilities:

• Must be highly motivated and a self-starter and the ability to communicate with and relate to a diverse group of people including clients, community, and other staff. Must have excellent organizational skills and the capability to work in a fast-paced environment.
• Must have a strong knowledge of homeless services and resources and demonstrated knowledge and experience with Harm Reduction, Motivational Interviewing, Critical Time Intervention, and Housing First methods.
• The position requires an ability to work flexible hours including some early mornings and evenings.
• A bilingual background is highly desired.

Experience:

• Three years’ experience providing homeless outreach, case management and/or other related services to highly vulnerable populations.

Education:

• Bachelor’s degree from an accredited college or university in Psychology, Social Work, Human Services, or a related field. Direct Reports:
• his position has no direct supervisory responsibilities.  

Computer Skills:

• Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook)
• Ability to use widely supported internet browsers. Certificates,

Licenses and Registrations:

• Valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.  
• Valid automobile liability insurance. 

Travel Requirements:

• Travel to and from the work sites and to meetings and trainings, as necessary.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The noise level in the work environment is usually moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is frequently required to stand, sit, walk, stoop, talk, hear, reach above and below shoulders; use hand and finger dexterity, keyboarding, and making and receiving telephone calls. The employee may be required on occasion to lift and or carry up to 20 lbs.

EEO:

SJC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, or status as a veteran. In addition to federal law requirements, SJC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training

Status: Full time/Exempt

Pay Range: $22-$24/hour

At St. Joseph Center, pay ranges are set using the best available market data for the job at the required location. To determine salary for a candidate, we consider the candidate's skills and capabilities for the job compared with expectations for the position.

Employment with St. Joseph Center is contingent on completion of satisfactory background check.

For consideration, please submit cover letter and resume. St. Joseph Center is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, national origin, disability, or status as a protected veteran. All applicants for employment are invited to voluntarily self-identify their gender, race, ethnicity, and veteran status, by completing the EEO Information. Providing your EEO Information is voluntary and refusal to self-identify will not subject applicants to any adverse treatment. Similarly, applicants who do self-identify will not be subject to any adverse treatment based on the information they provide.

St. Joseph center invites you to review the current "EEO is The Law" poster as part of the application process. A link to the current poster is located here.

 https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf