Case Manager, Domestic Violence Shelter - SARC
Bel Air, MD 21014
About the Job
Join Our Team at SARC!
Are you passionate about creating a safer, more supportive community? SARC (The Sexual Assault/Spouse Abuse Resource Center) is seeking dedicated individuals to join us in our mission to be Harford County’s lifeline for victims and survivors of domestic violence, sexual violence, child abuse, and stalking.
Established in 1978 through grassroots efforts, SARC has been at the forefront of providing essential services and support to those in need. From our humble beginnings, we've evolved into a comprehensive resource center offering shelter, advocacy, legal support, community outreach, and education services. At SARC, we believe in fostering an environment of trust, respect, and inclusivity, regardless of race, creed, gender, marital status, sexual orientation, or economic circumstances.
As a Case Manager at SARC, you will play a vital role in aiding individuals and families requiring assistance. Your responsibilities will include:
- Assist clients with obtaining and coordinate services including, but not limited to: safe housing, public benefits, emergency financial assistance, health care, substance abuse services, educational services, mental health, legal advocacy and representation, and other needed services.
- Help nurture a safe, drug-free, health-oriented environment for recovery; Encourage residents to actively support each other’s recovery; Connect residents to the resources they need to achieve their personal recovery goals.
- Conduct needs assessment for each client and provide the following as appropriate: crisis intervention, safety planning, advocacy, referrals, and follow-up.
- Assist with covering the 24 hr helpline on both scheduled shifts and on an as-need basis.
- Assist clients in completing applications, filing claims for compensation, and applying for and advocating for benefits available.
- Maintains all client records to ensure information is accurate and entered into ETO database.
- Completes shelter screenings to determine if candidate meets program requirements;
- Participate in a rotating schedule which requires 24-hour on-call response/coverage for the program to guide staff in good decision-making and problem solving. Directs staff in response to emergency situations.
- Secures supplementary information such as employment, medical records, or school reports.
- Provide basic crisis intervention with Residential clients.
- Assist with transportation of clients and pick-up of community donations.
- Complete monthly maintenance checks to ensure building safety.
Requirements
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hand to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop; kneel, crouch or crawl; talk or hear; and taste or smell. The employee must occasionally lift up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Benefits
What We Offer You:
- Enjoy 11 paid holidays plus two floating holidays for full-time positions, and 1 floating holiday for part-time roles.
- Receive up to 112 hours of accrued vacation time in your first year of employment (part-time positions working under 10 hours/week are not eligible.)
- Access up to 96 hours of sick leave annually (part-time roles working under 10 hours/week are not eligible).
- Choose from 3 Health Plan options, with a generous employer HSA contribution.
- Benefit from 100% employer-paid premiums for the standard health insurance plan for individual coverage.
- Take advantage of dental and vision insurance, dependent care FSA, voluntary life and AD&D coverage.
- Receive an employer-paid parking pass for added convenience.
These benefits are designed to support your well-being and ensure you have the resources you need to thrive both personally and professionally.
Necessary Skills: Knowledge of intensive psychosocial services, such as casework, group work, and individual and family therapy. Ability to work under pressure within time constraints. Knowledge of and adherence to laws, policies, procedures, and ethical standards of the counseling profession. Willing and able to attend ongoing Trauma Informed Care trainings and webinars to stay current with trends in intervention. Excellent speaking and listening skills. Requirements for Consideration: Minimum of a Bachelor’s Degree is required, preferably within Human Services. Previous experience managing people. Valid driver’s license and a clean driving record within the provisions of the agency’s policy. The ability to complete SARC’s 30-hour Basic Crisis Response training within 3 months of the date of hire. Preferred Experience: Experience working with vulnerable populations and victims/survivors of domestic violence, sexual abuse, and stalking.