Case Manager - Riverbend Community Mental Health

Case Manager - Adult ACT Team

Riverbend Community Mental Health, Inc., one of the largest providers of community-based behavioral health services in New Hampshire, is seeking a full-time Assertive Community Treatment (ACT) Team Case Manager to join our talented multi-disciplinary team in our Community Support Program treating adults with severe and persistent mental illness.

As a Riverbend ACT Case Manager, your primary responsibilities will be working closely with clients to coordinate treatment, assist clients in obtaining the services they need and facilitate communication with Riverbend’s treatment team as well as with outside agencies. Coordination of services and ensuring the flow of communication between multiple providers is necessary. This is a great opportunity to work on the front lines of community-based behavioral health services, and help our clients achieve optimal recovery and independence.

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Responsibilities

• Help clients and family members understand treatment options and make informed decisions
• Work with treatment team to facilitate case coordination and information sharing
• Participate in the development and implementation of client treatment goals
• Work with clients to build symptom management skills
• Promote effective utilization of clinical resources and other social supports
• Coordination of services between multiple medical/psychiatric providers
• Crisis intervention

Requirements

• Bachelor’s or Master’s degree (with additional responsibilities) in Psychology, Social Work, Education, Rehabilitation, or Human Services is required; or equivalent combination of education and experience.
• Excellent communication, problem-solving, time management, and organizational skills is required.
• A valid driver’s license, personal vehicle, and auto insurance is required.
• This position provides intensive services which require the employee to work one evening per week, and one to two weekend days per month.

About Riverbend

Founded in 1963, Riverbend Community Mental Health is a private, nonprofit organization providing specialized behavioral health services in central New Hampshire. Core services include 24/7 emergency mobile crisis services; counseling services for children, adults, and families; addiction recovery; and community support, vocational services, and residential programs for adults and seniors. Evidence-based models of treatment guide all our work, and we strongly believe in the power of self-directed growth and recovery.

About working at Riverbend

This is a full-time position with a competitive pay rate and an outstanding benefits package including: medical, dental, vision, life and disability insurance; 403(b) with company match; flexible spending accounts for day care and/or medical expenses; tuition reimbursement; and generous paid leave — plus 8 holidays per year.

You’ll be joining a team of focused, hard-working, creative people who are passionate about delivering high quality behavioral health services, developing innovative responses to meet critical needs, and doing work that is both challenging and rewarding. Riverbend is an equal opportunity employer and is committed to building a safe, inclusive working environment for people of all backgrounds.

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