Case Management Manager Reporting Analytics - HCA Healthcare

Description

Introduction

Do you want to join an organization that invests in you as a Case Management Manager Reporting Analytics? At HCA Healthcare, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Case Management Manager Reporting Analytics like you to be a part of our team.

Job Summary and Qualifications

The Manager of Case Management Reporting and Analytics is primarily responsible for producing HCA’s enterprise reports within the Case Management Department. The Manager of Reporting will work as a member of a cross-functional team with various groups inside and outside the Case Management Department to prepare and deliver reports to support the business objectives. The Manager will work with Case Management Leadership and Directors to help identify opportunities and develop strategies to improve outcomes.

The Manager of Reporting must be comfortable working with all levels of management. As an essential element to the overall success of HCA’s Case Management Program, the Manager must consistently demonstrate a strong work ethic and commitment to excellence with the ability to function independently in a rapidly changing environment.

Major Responsibilities:

• Build and analyze data utilizing various Business Intelligence tools such as Tableau, Qlikview, Power BI or Business Objects to be distributed to facility and corporate leadership
• Participate in analyzing and interpreting data to identify performance opportunities within deadlines
• Develop an overall understanding of the end-to-end process from source systems to end-user analytic and reporting tools
• Responsible for working with the business users, solution architects and development leads to define and implement Case Management analytics application level architecture
• Act as a Case Management analytics application(s) functional expert; provide expertise in the business processes supported by the data warehouse
• Collaborates with Corporate Case Management staff in developing new reports for monitoring program results
• Proactively identifies potential issues/risks and works with the cross-functional team to develop mitigation strategies and communicate to leadership
• Identifies and resolves (or escalates) challenges/barriers facing the team
• Offers creative suggestions to report development and management obstacles
• Collaborates with the Corporate Case Management staff in identifying resource training needs regarding new or enhanced reports
• Maintains and articulates current knowledge and understanding of all HCA corporate policies and procedures related to job function
• Performs other duties as assigned

Technical Skills: 

• Knowledge of BI tools such as Business Objects, Tableau, Power BI or Qlikview preferred must be proficient in Microsoft Excel
• 3+ years of experience in analyzing healthcare data across multiple systems, preferably with HCA
• Financially oriented- ability to reconcile data across various systems and understand valid reasons for differences
• Detail oriented
• Strong analytical and interpersonal skills
• Possess skills in generating & executing QA test plans and documenting results
• Significant experience with participating in initiatives with proven performance in meeting productivity, financial, and client satisfaction goals within a deadline
• Knowledge of case management and/or utilization review preferred
• Ability to manage multiple projects simultaneously
• Ability to communicate effectively in oral, written and electronic formats
• Ability to establish and maintain collaborative and effective working relationships with a focus on the importance of teamwork
• Demonstrates skills including strategic and critical thinking, problem resolution, proactive decision-making, consensus building, and effective resource utilization

Education & Experience: 

• Bachelor's degree required or equivalent combination of education and/or experience
• Certified Public Accountant preferred

HCA Healthcare (Corporate), based in Nashville, Tennessee, supports a variety of corporate roles from business operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our corporate campus employees enjoy unparalleled resources and opportunities to reach their potential as healthcare leaders and innovators. From market rate compensation to continuing education and career advancement opportunities, every person has a solid foundation for success. Nashville is also home to our Executive Development Program, where exceptional employees are groomed to take on CNO- and COO-level roles in our hospitals. This selective program focuses on ethics, leadership and the financial and clinical knowledge required of professionals at this level of the industry.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Case Management Manager Reporting Analytics opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.