Case Management Assistant - HCA Healthcare
Kansas City, MO 64132
About the Job
Description
Introduction
Are you looking for a work environment where diversity and inclusion thrive? Submit your application for our Case Management Assistant opening with Research Medical Center today and find out what it truly means to be a part of the HCA Healthcare team.
Benefits
Research Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
- Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
- Free counseling services and resources for emotional, physical and financial wellbeing
- 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
- Employee Stock Purchase Plan with 10% off HCA Healthcare stock
- Family support through fertility and family building benefits with Progyny and adoption assistance.
- Referral services for child, elder and pet care, home and auto repair, event planning and more
- Consumer discounts through Abenity and Consumer Discounts
- Retirement readiness, rollover assistance services and preferred banking partnerships
- Education assistance (tuition, student loan, certification support, dependent scholarships)
- Colleague recognition program
- Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
- Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
We are seeking a(an) Case Management Assistant for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!
Job Summary and Qualifications
The case management assistant (CMA) will work under the direction of the RN case manager or social worker to assist with facilitating patient discharges requiring post-acute placement or services, and will identify and report barriers to discharges. The CMA will provide administrative support in Case Management functions.
What you will do in this role:
- Coordinates with RN case manager and social worker for support needed. Communicates updates on progress throughout the day. Refers patient questions back to the case manager/social worker.
- Provides clerical support in multidisciplinary rounds, including updating NATE Tempo at direction of team.
- Makes referrals through the web-based referral system (nH Discharge/other) to the specific post-acute care (PAC) providers requested. Includes sending the appropriate packet of information from the medical record required for the level of care.
- Monitors patients with PAC referrals and intervenes to expedite discharge.
- Prioritizes workload to ensure a timely contact and intervention with PAC providers.
- Sends additional information to PAC provider when requested.
- Communicates with RN case managers/social workers regarding the status of PAC referrals, bed availability, and other barriers that cannot be resolved.
- Communicates results of PAC referrals with the patient, including having the Patient Choice letter signed.
- Monitors Medicare patient’s planned discharge dates and delivers the Important Medicare Message (IMM) to the patient per facility policy.
- Delivers the Beneficiary Notice to patients identified as being in the BPCI-A program (Bundle Payment hospitals only).
- Obtains physician signature on required Case Management documents and forms.
- Based on facility practice; sets up transportation/sends information to Transfer Center and generates discharge packets for PAC transfers.
- Utilizes Case Management systems, standards, and processes.
- Maintains knowledge of and actively develops relationships with PAC providers.
- Demonstrates knowledge of regulatory requirements, HCA Ethics and Compliance policies.
What qualifications you will need:
- Associate Degree Preferred
- Minimum of one year experience in a health care setting
- Medical knowledge and terminology
- High School Graduate / GED
Research Medical Center is a 585+ bed hospital. Our hospital offers an array of medical and health clinic services. This includes women's services offering obstetrics and fertility, an emergency room, and a trauma center. We offer a Stroke Center, a walk-in clinic, and orthopedics across three Kansas City locations. Our specialty care areas include a Chest Pain Center, Level I Trauma Center, Breast Care Center, Cardiovascular Rehabilitation Programs, and Primary Stroke Center. We are one of 10 HCA Midwest Health hospitals in Kansas City and surrounding areas
Research Psychiatric Center is a 95+ bed facility. We offer acute inpatient, day treatment, and community-based outpatient behavioral healthcare. We treat adolescents, adults, and senior adults for emotional disorders, mental illness, and substance abuse. Our professional staff includes psychiatrists, psychologists, social workers, and licensed professional counselors. We are committed to delivering our patients skilled compassionate care regardless of age or circumstance.
HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
If you find this opportunity compelling, we encourage you to apply for our Case Management Assistant opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing apply today!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.