Carrier Performance Analyst Intern - CJ Logistics America

Position Overview:

The Carrier Performance Analyst Intern will focus on managing the performance of CJ Logistics America’s existing carrier base. The successful candidate will develop relationships with existing carriers, identify their strengths, match their available capacity with existing lane needs, as well as negotiate rates and contracts. As a member of the Carrier Procurement team, this position will be responsible for delivering results by maximizing carrier relationships, reducing cost, improving service, and increasing carrier capacity.

Essential Duties & Responsibilities:

• Build and maintain relationships with existing carriers
• Monitor carrier performance utilizing carrier scorecards and hold carriers accountable for established KPI’s
• Issue and manage corrective action plans
• Utilize benchmarks to procure transportation services at rates that are competitive to CJ Logistics America
• Act as the escalation point for carriers and internal teams to resolve service and operational issues
• Manage carriers to ensure compliance to government regulations as well as CJ Logistics America policies and procedures
• Communicate market conditions that may impact capacity, cost, and service
• Negotiate contract renewals and rate agreements
• Collaborate with carriers and internal teams on continual improvement initiatives
• Manage network, ad hoc, and lane level RFP’s
• Ensure carrier capacity meets operational needs
• Create and manage route guides
• Manage spot loads (bid board)
• Utilize highway, Carma, and other carrier management applications
• Perform other related job duties as required, within the scope of training and expertise.

Requirements and Qualifications:

• High school degree required
• Working towards a bachelor’s degree; concentration in Logistics, Transportation, or Supply Chain
• Management is preferred
• Experience with organization, planning, and follow-through
• Competency in Microsoft Office and Google applications
• Excellent interpersonal and customer service skills; must have the ability to work as part of a team in a collaborative environment
• Excellent verbal and written communication skills; must be able to communicate effectively via email, phone, and during face to face meetings
• Ability to work in a fast-paced environment
• Ability to exercise judgment and discretion and function independently, within authorized limits

Pay and More:        

• Pay Range: $18.23 - $22.79 per hour
• Growing company with a performance record that continues to climb!
• Open-door work environment
• High-Performance culture with a focus on a growth mindset where continuous improvement is embraced
• Opportunities for advancement!   

CJ Logistics About Statement:

CJ Logistics delivers integrated and multimodal logistics services, connecting every corner of the world via air, sea and land. As a lead logistics partner (LLP), third-party logistics provider (3PL) and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service and facilitating growth and change. With a focus on social responsibility and sustainability through growth with customers and communities, we prioritize the wellbeing of the end consumer, our customers and our employees. CJ Logistics is responsible for the North America region, specializing in solutions for regulated industries such as food and beverage, consumer-packaged goods, healthcare and medical supplies, and tire and automotive.   
CJ Logistics is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, CJ Logistics participates in the E-Verify program in certain locations.   
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.