Cargo Export Senior Operations Manager/ Bilingual Spanish - Menzies Aviation (USA) Inc

• To assist the operational team to deliver excellent and safe performance in the cargo service functions at a
  high-volume international airport
  • Implement Menzies Aviation Policies and Procedures as laid down in the Eight Pillars of Management
  • Ensures service delivery to customer airlines is according to the airline contracts, and within the agreed budget
  level
  • Ensures safety and security procedures are performed according to the Menzies Health & Safety regulations,
  and according to international aviation standards
  • Monitors performance, taking action to correct any shortfalls
  • Liaises with airline station managers, airport operations staff, handling agents, customs, immigration, and
  security officials, and other airport stakeholders
  • Provides reports as required, and service delivery measurements
  • Provides leadership to the management team, developing their skills
  • Work shifts as required by the business
  • To report any significant deficiency in our products, materials and documents
  • Has the duty to suggest any improvements to working practices especially those relating to safety and security
  • Must follow all Security procedures as required
  • Other duties as assigned

Qualifications and Experience:

   Possess 3-5 years of aviation industry experience with sound knowledge of cargo operations and procedures
• Management experience in the Airport Cargo and Ground Handling Business
• Previous management experience and a demonstrable track record of cargo handling success
• A proven track record in managing a business unit
• Conversant with international airline cargo handling procedures, international aviation safety and security
procedures, and Menzies ramp, safety and security procedures
• Organizing and planning skills, with the ability and initiative to react effectively and quickly to unexpected
circumstances

   A working knowledge of the IATA Standard Ground Handling Agreement
• Excellent knowledge of cargo/ramp GSE
• Aptitude to develop the supervisory team, provide succession planning, and re-engineer business processes as
demanded by changes in the business
• Able to work with a multinational work force, and to adjust to the local conditions of the station.
• Able to support other stations as required and ensure own station responsibilities are covered when on leave
• Ability to proficiently read, write and speak English
• Excellent communication skills
• Must have a positive, can-do, upbeat personality
• Able to remain calm under pressure
• Must excel in time management skills
• Possess and maintain valid US driver's license
• Must be at least 18 years of age
• Must be able to pass all pre-employment testing to include drug testing and a physical
• Must be comfortable lifting 70lbs repetitively
• Must pass FBI background check and obtain US Customs seal
• Must be available and flexible to work variable shifts including weekends and holidays

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) Cargo Operations