Caregiver Manager - Family Resource Home Care

Join Our Team at Family Resource Home Care! Family Resource Home Care is a leading home care agency dedicated to providing high-quality, compassionate care to our clients in their homes. We specialize in personalized in-home care to help our clients maintain their independence and improve their quality of life. Our mission is simple - to improve more lives! We are currently hiring for a Caregiver Manager to join our branch located in Bellingham, WA. Summary The Caregiver Manager will supervise and lead a team of caregivers by training, developing and supporting them so they may thrive in their roles and provide quality care for our clients. Duties + Collaborate with Talent Acquisition: Discuss client needs and market insights. + Engage New Caregivers: Prepare them for their first day prior to orientation. + Clarify Orientation Requirements: Coordinate with Talent Acquisition on new hire essentials. + Conduct Weekly Orientation: Facilitate sessions for incoming caregivers. + Partner with Staffing: Provide insights on client and caregiver requirements. + Facilitate Client Introductions: Accompany caregivers on their initial shift. + Deliver Ongoing Training: Provide individualized sessions, skills labs, and soft skills development. + Ensure Compliance: Work with Compliance to uphold regulations and address caregiver needs. + Serve as Contact Point: Address caregiver inquiries and concerns promptly. + Conduct Performance Evaluations: Offer regular feedback to support caregiver development. + Assist HR: Facilitate progressive discipline as necessary. + Maintain Records: Keep accurate logs of caregiver communications and requests. + Participate in Meetings: Engage in company meetings and training sessions. + Adhere to Policies: Follow all company and regulatory guidelines. + Other Duties: As assigned. Requirements Minimum Qualifications: + At least 1 year of experience in healthcare or senior care management. + Proficient in Microsoft Office Suite. + Strong time management and decision-making abilities. + Exceptional leadership and communication skills. + Commitment to enhancing the quality of life for caregivers and clients. + Fluent in English (spoken and written). + 2-3 professional references. + Valid driver's license and auto insurance. Preferred Qualifications: + Experience with a Point of Care software + Experience working with older adults or individuals with disabilities in a caregiving or healthcare setting. Benefits & Perks + Medical, Dental, Vision and Prescription Insurance options + 3 weeks of Paid Time Off + 401k + 10 Paid Holidays + Health Savings Account + Employee Assistance Program + Leadership Development Program and career growth opportunities FRHC is an equal opportunity employer.