Career Office Manager-Acres Homes - Equus

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

• Assist management in addressing administrative needs and provide day to day supervision to the office and tracking functions
• Provide leadership and oversee the activities of the center and functional areas: i.e. tracking department, customer service (front end) and case management (back end)
• Manage change, developing and implementing solutions where necessary
• Manage employees in accordance with company and contract requirements, ensuring compliance with WFS Center/Equus company policies and procedures
• Compile and analyze information from a variety of sources to assist in the preparation of daily, weekly, monthly, and quarterly reports
• Ensure timely submissions of required reports from all departments and timely submission of reports to Funding Source, Company, PD, DPD or Project Accountant
• Compare performance data to contract and/or state goals on a weekly basis
• Conduct a needs assessment and facilitate staff training when necessary
• Interact and respond to inquiries by Funding Source and or Company as required
• Determine and define project scope and objectives
• Predict resources needed to reach objectives and manage resources in an effective and efficient manner
• Prepare budget based on scope of work and resource requirements
• Track project costs in order to meet budget
• Develop and manage a detailed project schedule and work plan
• Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress
• Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables
• Utilize industry best practices, techniques, and standards throughout entire project execution
• Monitor progress and make adjustments as needed
• Measure project performance to identify areas for improvement
• May conduct monthly/weekly meetings involving all staff
• Interpret and apply regulations and policies and ensure consistency and compliance with governing laws and regulations
• Develop a written internal growth plan for assigned supervisors
• Have working knowledgeable of all funding sources for all service sites supervised
• Ensure that all company/Funder training curriculum is implemented
• Hire, supervise, reward, discipline, and evaluate all direct reports timely, fairly, and effectively
• Clearly communicate to line staff how their work supports and advances Workforce Solutions Mission and Values
• Effectively communicate with all contractors to coordinate a response to employers’ and residents’ workforce needs 
• Utilize industry best practices techniques and standards using LMI and other sources
• Meet performance goals
• Identify how individual staff may benefit by coaching and/or mentoring from supervisory or other senior staff members to increase general labor market knowledge and develop competence in applying that knowledge to help Workforce Solutions customers 
• Delegate and review status of on-going work to ensure that staff are meeting expectations and are completing their assigned work on time
• Coordinate with facilities to address office needs/repair
• Coordinate with IT to address staff hard

• Bachelor's Degree required; Master's Degree preferred
• 10 years professional experience organizing, planning, and developing social programs and services at a management level plus 2 years upper-level management experience or equivalent combinations thereof
• 3-5 years of project management and related experience
• 3 years experience as a tracker
• Minimum five years management experience with a keen knowledge of workforce policies and procedures preferred
• Project Management Professional (PMP) certification preferred
• Ability to strategically manage at an executive level
• Knowledge of financial and business principles with previous P&L responsibility
• Manages an office budget of 1.5 million dollars
• Requires strong oral and written communication skills, the ability to develop functional teams in multi-site operations and possess excellent public relations skills
• Commitment to customer-focused service delivery systems
• Proven ability to solve problems creatively
• Strong familiarity with project management software tools, methodologies, and best practices
• Experience seeing projects through the full life cycle
• Excellent analytical skills
• Strong interpersonal skills and extremely resourceful
• Proven ability to complete projects according to outlined scope, budget, and timeline

Equus is an equal opportunity employer/program.  Auxiliary aids and services are available upon request to individuals with disabilities.
Relay Texas: 1.800.735.2989 (TDD) 1.800.735.2988 (voice) or 711

All your information will be kept confidential according to EEO guidelines.

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.