Care Manager - Optima Medical

Optima Medical is an Arizona-based medical group consisting of 18 locations and over 90 medical providers, who care for more than 120,000 patients statewide. Our mission is to improve the quality of life throughout Arizona by helping communities “Live Better, Live Longer” through personalized healthcare, with a focus on preventing the nation’s top leading causes of death. We go beyond primary care with a full spectrum of services including cardiovascular health services, behavioral health, allergy testing and immunotherapy, in-house lab testing, imaging, chronic disease management and other specialty health services. We aspire to aid the growth of our company by welcoming the most qualified and deserving candidates aboard. Optima is seeking a medical assistant for our Care Management department. This individual will be expected to monitor a specific group of patient’s care and support them in achieving short/long term health goals. The Care Manager will coordinate with providers to ensure patients’ needs are met. A working knowledge of the clinical field is desired for this position.

Care Manager Responsibilities:

• Manage a roster of patients who are enrolled in the Chronic Care Management (CCM) and Remote Patient Monitoring program (RPM).
• Act as a direct liaison between the patient and the office/provider.
• Scheduling and confirming appointments in office for the patient.
• Have a full understanding of each patient’s individual care plan and making sure they are following it.
• Record patient data daily and alert healthcare providers of abnormal reports.

Care Manager Qualifications:

• At least 1 year of clinical work experience as a Medical Assistant
• At least 1 year of EMR experience; eClinicalWorks preferred
• High level of professionalism
• Excellent written and verbal communication skills
• Strong customer service skills
• Medical Assistant Course Completion Diploma or CMA designation required

Why join our team?

• Substantial growth opportunities
• Leadership and mentoring
• Resources to further career
• Fun work environment (lunches, events, holiday parties)
• Benefits (medical/vision/dental/401k/paid holidays)
• Supportive and positive work environment