Care Coordinator (F/T) - Skagit WISe Program - Catholic Community Services

Overview Full-time position starting at$27.97 - $29.37/hr. (D.O.E) with COMPETITIVE BENEFITS INCLUDING: + Generous PTO: Paid Sick Time, Paid Vacation (15 days for F/T Employees), 11.5 Agency Paid Holidays, plus 2 Personal Holidays + Medical, Dental, Vision, Basic Life/AD&D and Long-Term Disability + Health Savings Account and Flexible Spending Account + 403(b) Retirement Plan and Employer Contribution Pension Plan + Employee Assistance Program Per the current CBA, union positions will be subject to a 3% increase 7.1.24 and a 7% increase 7.1.25. Program Description: The WISe program provides an integrated and flexible array of strengths-based services and intensive supports to families with children who have serious mental health and other needs. All services are delivered with the following core values in mind: safety of the child, family and community, flexible and responsive, family driven; normative, family oriented, strengths based, comprehensive and collaborative, unconditional, individualized and culturally relevant. Position Description: Incumbent is in a professional position providing intensive, community-based therapeutic services to children, youth and families with serious mental health needs. Incumbent will utilize the Wraparound process to increase safety, stabilize placement and support individuals/families in meeting their identified needs by building a team of natural and formal supports. Incumbent will participate as a clinical team member, learning and practicing Wraparound principles and processes. Incumbent will participate in crisis management and the on-call rotation. For internal candidates/union positions only:Compensation is set by agreed to language in the Collective Bargaining Agreement between CCSNW & SEIU 1199NW and determined based on experience. Responsibilities Universal Job Skills - Communicate role, responsibility and agency philosophy in order to assure mutual respect, confidence and trust with the child and family and other stakeholders. - Provide non-judgmental, unconditional support to the child and family. - Assess for immediate safety and stabilization needs. - Customize helping approaches to fit the family's uniqueness, personality, culture and interest. - Report relevant information to the right people at the right time. - Maintain a focus on strengths, needs and creative solutions. - Utilize the family's expertise in problem solving and solution seeking. - Work interdependently with others toward common goals. - Respond to family's and children's needs in a timely fashion. - Provide and/or coordinate client transportation as needed. - Complete required documentation within established time-frames. - Instill hope for the future by communicating and behaving with confidence and reassurance. Welcome, Engagement and Assessment: - Meet and engage the family communicating compassion, support, respect and enthusiasm for them and your role as a helper. - Listen actively to the family and, with them: identify strengths, needs, preferences and goals. - Provide and/or arrange necessary crisis response and stabilization services, completing and communicating the safety/crisis plan with family and others. - Contact potential team members, including other system partners, to gather their perspective on the family's strengths and needs and solicit participation and commitment to a team process. - Prepare the family for next steps in the intervention (e.g., team development, planning process, natural supports, etc.). - Introduce and complete paperwork appropriate to the situation (including assessment instruments, etc.). - Analyze and align the family's position and agency mission using methods of respect, communication and conflict resolution. Individualized Service Planning: - Facilitate the child and family team to: - Identify and prioritize goals and needs. - Communicate and translate information in a way that everyone can hear especially the family's position. - Brainstorm and negotiate strategies that build on child and family strengths. - Summarize and write up the care plan. - Consult with clinical supervisor, mental health specialists and others as needed and incorporate recommendations. Implementing Services: - Provide direct helping interventions that: - Respond to crises in a prompt, effective and collaborative manner. - Provide and/or facilitate the provision of a range of therapeutic responses that support the overall care plan. - Utilize parent/family expertise in problem solving around specific needs. - Modify and adjust individual intervention techniques for each situation without changing the direction of the plan. - Partner with the family in order to assist them in utilizing the resources offered by formal and informal sources within their community. - Seek assistance and report incidents to the right people at the right time. - Facilitate others, including a team, to implement the care plan from beginning to successful outcome: - Communicate plan, strategies and role to team members, including involved CCS staff. - Consult with, recommend and provide training to team members around specific interventions. - Maintain a focus on strengths, needs and creative solutions and inspire others to follow this format in problem solving. - Reevaluate, modify, and redesign care plan based on new information. Transitioning Services to Natural and Other Community Supports: - Inspire confidence in the child, family and other team members about their strengths and ability to transition successfully. - Arrange and negotiate a process for ongoing formal and informal services and supports. - Create and practice a plan for transition and/or aftercare supports and response and post- Wraparound involvement. Access to and protection of PHI: - Responsible for upholding a culture of privacy and security in highly confidential work environment (HIPAA covered entity service area). - Complies with all CCSWW policies and procedures that involve access to and safeguarding of client Protected Health Information (all forms). Other work related duties as assigned: - Share in on-call rotation for 24-hour response to WISe families. Qualifications + BA degree. + 1 year direct experience with youth and/or families in a structured professional setting. + Ability to work in home and community settings. + Must have reliable transportation, valid driver's license and automobile insurance. + Must provide proof of acceptable driving record (Driver's Abstract-Full Record). + Ability and willingness to obtain WA State Agency Affiliate Counselor Certification. + Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations. + Support and uphold the mission, beliefs and values of Catholic Community Services and Catholic Housing Services. + Support and contribute to a creative, collaborative and respectful environment that promotes teamwork. + Criminal History Background Checks are required prior to employment. PREFERRED: + BA degree in social services or related field + Two years or more experience in children's mental health. + Basic knowledge of wraparound principles and practice. + CPR/First Aid (Infant/Child/Adult). + Bilingual Spanish Speaking Job LocationsUS-WA-Burlington Posted Date1 month ago(3/26/2024 1:12 PM) Job ID 2024-7635 # of Openings 1 Category Social Services/Direct Client Services Min USD $27.97/Hr.