Care Coordinator Assessor - Accord

At Accord, we believe in creating communities where all people feel included and empowered, regardless of the challenges they face. We are on a mission to help people live their greatest lives. We make it possible for people living with disabilities or mental health issues to achieve their personal or career goals and live life to the fullest. We'd like to think we have the best jobs in the world - keep reading to learn more about working here at Accord.

About the Role: As a Care Coordinator Assessor, you will conduct in-person and virtual Health Risk Assessments (HRAs) and Support Plans with residents of St. Louis County (Duluth area). This role is part-time and up to 25 hours a week.

Job Location: This position will be hybrid with some work in-person in the community (Duluth/St. Louis County) and work from home.

Essential Responsibilities:

• Using person-centered practices, complete Health Risk Assessments and Support Plans with individuals with disabilities, mental health conditions, or terminal illness.  
• Interact professionally with interdisciplinary team members including the person supported, family caregivers and guardians, employers, case managers, community providers, and other involved stakeholders.
• Meet  face-to-face and remotely with individuals and their support teams to complete HRAs and assess physical and mental wellness, needs, preferences, and abilities; apply information to develop tailored support plans. 
• Integrate and improve the coordination of care by: 
• Ensuring optimal health status and decreasing the rate of health decline.
• Providing social or community support systems.
• Promoting a safe environment.
• Reducing or, if possible, eliminating the impact of behavioral health issues.
• Encouraging self-reliance.
• Advocate for individuals, including awareness of and sensitivity to culturally appropriate care. 
• Apply ethical practice principles such as respect for the autonomy, dignity, privacy and rights of the individual. 
• Promote collaborative, proactive, and person-focused relationships. 
• Practice customer service excellence and prompt responses (within one business day)  for all communication, including written and verbal correspondence.
• Demonstrate strong written communication skills; complete all required paperwork to comply with contractors and funding sources.
• Complete documentation of all services provided in the selected electronic health record/database system within one business day of providing services.
• As a mandated reporter, respond and report all incidents that occur while providing services to protect the health and safety of and minimize risk of harm to the person(s) supported following Accord’s policy and MN Statutes.
• Represent the agency to the people we support, our community partners and external constituents.  Serve as a positive role model for other employees.
• Meet completion deadlines for all required and assigned training related to the position. 
• Comply with all federal and state laws, regulations and administrative rules that apply to program areas.
• Travel throughout the St. Louis County service area to job sites and meeting locations; limited overnight travel possible.
• Perform other duties as assigned. 

Requirements

• Bachelors degree in Human Services or related field required.

• 2+ years of work experience in the field of social services required, preferably working with older adults and/or people living with disabilities.
• Knowledge of health, social services, and funding sources that support individuals. 
• Self-starter with ability to work independently and as part of a team.
• Strong organizational skills with ability to work in a fast-paced environment. 
• Proficient with technology and demonstrated ability to manage multiple computer systems.
• Care Coordination Assessors are strongly preferred to be Qualified Professionals (defined in Minnesota as a licensed social worker, mental health professional, registered nurse, physician assistant, nurse practitioner, public health nurse or physician).

Benefits

Compensation: $24-$28/hr depending on background and experience. Mileage reimbursement for providing direct services.