Capacity engineer - Resource Logistics, Inc.

What you get to do in this role:

• We are an Operations team that is responsible for the capacity of Client customers.
• Manage, monitor, and manipulate the server farm behind Client cloud.
• Work directly on/with the servers to enable and optimize capacity utilization for Client customer base.
• Enhance processes and tools necessary to simplify and provide consistent project execution.
• Provide proactive management and innovation to ensure 100% success of ServiceNow cloud automation.

Required

• Inter,te to deep understanding of service and components of enterprise cloud capacity operations.
• Proactively monitor and maintain site-wide capacity demands.
• Experience in fast-paced operations and engineering environments.
• Understanding of database concepts with specific experience with MySQL/Postgres.
• Experience in DNS/DHCP and PXE boot kickstart process and bare metal/rack deployments
• Linux System Admin skills preferably working knowledge of Centos and RedHat.
• Develop bash or Python scripts to perform repetitive operation tasks.
• Basic understanding of enterprise-class server hardware eg. Dell.
• Basic understanding of storage concepts such as NFS, and iSCSI.
• Collaborate with partner teams to develop automation strategies and deployment processes.
• Proven track record of taking ownership and driving results.
• Understanding of backup policies and restore concepts.
• Team collaboration and fit are essential.

Preferred

• Basic understanding of ServiceNow asset management.
• Storage configuration concepts configuration and experience.
• Inter,te to advanced network troubleshooting skills.
• Understanding of Puppet configuration management.
• Good to have API development, Ansible, Python, Linux shell scripting, and PowerShell.