Cannabis Sales Account Manager - Phat Panda

Job Summary

This position acts as the go-to person for accounts as a liaison between the customer and company, assists in vendor days and vendor education, identifies key voids and other selling opportunities and acts on and closes those opportunities. This role expands to the edibles distribution by setting appointments, coordinating samples drops and following up with potential clients post-delivery.  This position trains and helps manage vendor managed inventory for select accounts and effort to grow our business through collaboration and business insights. Supports and adheres to company’s Standards of Conduct & Discipline.

The salary for this role is $60k to 70k base annually with performance based incentives. This is a full time, on-site position that requires open availability but will primarily be working Monday-Friday.

Job Duties/Responsibilities

To perform this job successfully, an individual must be able to satisfactorily perform each of the essential duties/responsibilities listed below.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties/responsibilities of this job.  

1. Acts as a Go-To for account as liaison between customer and company on any questions or issues that may arise.
2. Performs weekly check-in call.
3. Calculates discounts for special buys or outdated product and notifies Sales Support Representative Team.
4. Notifies upper management of any product or paperwork issues.
5. Alerts clients of new products, promotions, etc. 
6. Provides product /specials recommendations for account building.
7. Uses data tools and account history to analyze accounts and make suggestions of items to be placed on the shelf to maximize the account and Brand presence. 
8. Coordinates Vendor Day events with scheduling personnel. 
9. Works closely with VMI Order Representatives on all accounts they share to ensure customer satisfaction, accuracy and growing the business.
10. Tracks and reviews real-time client inventory using Headset, Greenbits, and other inventory and data programs
11. Places weekly proposal orders in the Panda Portal for approval by vendor considering inventory trends, flow rates, and distribution voids as well as par levels set by vendor if applicable.
12. Assists with Research & Development projects as assigned. 
13. Performs all other duties/responsibilities as necessary or assigned.

Job Qualifications

To perform this job successfully, an individual must meet the minimum qualifications listed below.  These qualifications are representative of the knowledge, skill and/or ability required to perform this job.  

• Must be 21 years of age or older
• Ability to travel (state-wide) for Vendor Shows and as needed.

Education/Experience:  to perform this job successfully, an individual must have: 

• High School Diploma or a General Education Degree
• Computer Experience preferred.

Physical Abilities:  To perform this job successfully, an individual must be able to:

• Frequently sit or stand for long periods of time doing repetitive tasks with hands, pull/push, carry up to 25 pounds, and grasp.
• Frequently walk, reach, and taste, or smell.  
• Occasionally climb, stoop/crouch, crawl, carry up to 50 pounds, talk, or hear.
• Clearly see 20 feet, with or without corrective lenses and differentiate between colors (no color blindness)

Mental & Other Skills/Abilities: To perform this job successfully, an individual must have the: 

• Adaptability:  ability to adapt to changes, delays or unexpected events in the work environment; ability to manage competing demands and prioritize tasks; ability to change approach or method to best fit the situation.

• Analytical Ability:  ability to maintain focus for extended periods of time,
• Computer/Technical Ability:  working knowledge of Word Processing software, Spreadsheet software and labeling machines.

• Dependability:  ability to follow instructions, both in written and verbal format; ability to respond to management direction; ability to complete tasks on time or notify the appropriate person with an alternate plan when necessary.
• Interpersonal Skills:  ability to maintain satisfactory relationships with others, excellent customer service skills and a good overall understanding of appropriate human relations.
• Judgment:  ability to make prudent and timely decisions; ability to exhibit sound and accurate judgment; ability to explain reasoning for decisions.
• Language Ability:  ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence; ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

• Mathematical Ability: ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals,

• Motor Coordination: the ability to coordinate eyes, hands, fingers, and feet accurately and handle precise movements.
• Problem Solving Ability:  ability to identify and/or prevent problems before they occur; ability to formulate alternative solutions to problems when necessary; ability to transfer learning from past experiences to new experiences of similar nature.
• Quality Management:  ability to complete duties, on time and with absolute precision, at least 95% of the time; ability to edit the accuracy and thoroughness of one’s work as well as the work of others; ability to constructively apply feedback to improve performance, ability to generate ideas to improve and promote quality in work 

• Reasoning Ability: ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions; ability to deal with problems involving a few concrete variables in standardized situations.

Workplace Environmental Conditions

While performing the essential duties/responsibilities of this job, the employee is exposed to typical office environment conditions and noise levels, fast-paced sales environment is an integral part of this position, as is the ability to work with high-stress situations. Travel to local events, meetings or training by car 10-20% of the time,; may also occasionally travel out of the and area for meetings or training opportunities by car or air. Regularly scheduled to work 40 hours per week. Work hours may fluctuate to facilitate early morning or late evening meetings and events.  

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