Canine Coach (Playroom Attendant) - Dogtopia
Orlando, FL 32803
About the Job
• Bring you dog to work? That’s right! Dogtopia, the industry leader in dog daycare, boarding, and spa services has an immediate opening for an energetic, organized, business-minded individual.
• Core Competence:
• · Consistent and timely attendance
• · Ability to learn dog recognition
• · Completion of all E-learning platforms
• · Meal recording
• · Proper door control in all rooms
• · Ability to help with spa and grooming tasks.
• · Safety is always number 1!
• Qualifications:
• · Must love dogs.
• · Ability to spend up to 100% of work time standing.
• · Ability to work flexible days and hours, including holidays and weekends.
• · Ability to work cohesively with others in a fun, fast paced environment
• · Strong customer service skills
• · Ability to “own” a room of dogs
• Personal Characteristics
• · Detail oriented
• · Quick thinker
• · Emotionally intelligent
• · Outgoing, enthusiast by nature
• · Fun-loving
• · Strong observance skills
• · Strong multitasker
• · Excellent communicator
• Have Fun on Camera!
• · Maintain control of large group of dogs
• · All rooms are equipped with cameras for Pet Parents to stay engaged
• · Caring for all furry friends as if they were part of your family
• · Keep data accurate with current dogs
• · Engage, paly and enjoy the furry friends!
• · Understanding our Dogtopia-isms
• o The Rules by which we, as DOGTOPIANS live by are:
• § We LOVE life unconditionally like a dog
• § We STAY loyal to our pack
• § We CHASE the absolute highest standards
• § We PLAY to our fullest potential
• § We TREAT every day like It’s the Most Exciting Day Ever!
• Health and Grooming:
• · Efficient in all grooming tasks
• · Will learn how to identify dog breeds and behaviors
• · Report dog scuffles right when they occur for safe wound cleaning if needed
• · Work with team to assure our Quality Of Care sets the standards for dog care
• Clean and Safe Environment – to ensure our furry friends are always in a safe and clean environment we take pride in working as a team to get all the nitty gritty complete
• · Maintain and update cleaning schedule, along with holding themselves and team accountable to the Dogtopia’s safety and cleaning standards
• · Inventory management of cleaning, dog and 1st aid supplies
• · Dismisses dog proactivity with ongoing behavior issues and monitors action plans to retain those with minor issues.
• Customer Service & Presentation:
• · Maintain a neat and organized Front desk team and area at all times
• · Set the example for the team with the 3 S’s (smile, story and satisfaction) and hold accountable to internal and external customer service standards
• · Strive for high customer review ratings
• · ENJOY your team! GROW your team! And PLAY to the fullest potential.
• As the Canine Coach, you are responsible to work closely with our furry friends in creating a safe and fun environment while still setting the highest standards and satisfaction of our pet parents.
Dogtopia, the industry leader in dog daycare, boarding, and spa services. The Rules by which we, as DOGTOPIANS live by are: We LOVE life unconditionally like a dog. We STAY loyal to our pack. We CHASE the absolute highest standards. We PLAY to our fullest potential. We TREAT every day like It’s the Most Exciting Day Ever!