Cancer Service Line Director - FT - Days - MCI at Memorial Healthcare System

Location:

At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.

Summary:

This position serves as a Director for the Cancer Service Line and is responsible for developing and implementing strategies for the service line including the clinical care, diagnostic evaluation, and non-clinical functions. This position provides leadership, direction, and support for clinical services in the pursuit to achieve quality outcomes, reduce costs, and shape and interpret the standards required to ensure a high degree of patient, physician, and employee satisfaction.

Responsibilities:

Assesses service line staffing effectiveness for the best provision of services and improving patient and surgeon satisfaction by continual review of key department staffing indicators, competency and skill mix.Develops a culture of employee engagement and service excellence. Establishes high performance standards for service outcomes and works with leadership team to meet standards and continually improve patient satisfaction and loyalty.Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers with an excellent service experience by demonstrating behaviors consistent with the culture of the organization every day. Strives to uphold the mission, vision, and values of the organization.Provides leadership for the service line, ensuring its strategic and fiscal growth and positioning the organization as a market leader with employees, physicians, and the community. Collaborates with the community, physicians, and other providers to identify under-met or changing needs of the population and develops new programs accordingly.Provides direction for process improvement activities, including the establishment of performance measures to attain optimal clinical, operational, financial and satisfaction outcomes. Directs the collection, analysis, and presentation of data on utilization patterns and other program outcomes.Manages the financial and capital resources for areas of responsibility by monitoring operating revenue and expenses, establishing and maintaining cost control programs, and developing and implementing new or revised programs and/or services set out in the business plan. Develops and implements strategies to work with all internal and external customers to ensure appropriate reimbursement.Explores and develops new services and technological advancements related to area(s) of responsibility, plans for current and future needs using research and data, as well as validates need for related resources and capital.Responsible for ensuring overall compliance to Master Service Line Agreement.Performs other duties as needed.Responsible for developing, managing, and updating the service line strategic plan (including capital and operating budgets, business plans, and forecasts) to achieve strategic goals and objectives in consideration of all aspects of the business (clinical, research, and teaching).

Competencies:

Education and Certification Requirements:

Bachelors: Business Administration (Required)

Additional Job Information:

Complexity of Work: This position has facility and/or regional direction for managing the growth of services given budgetary and staffing challenges. This position is pivotal for the organization in accomplishing growth strategies and meeting targets for patient and employee satisfaction. Customers include all levels of nursing management and staff, medical staff, and other health care members, patients and families, vendors, and other external agencies.Required Work Experience: Minimum of three (3) years' work experience in finance or IT/data analytics.Other Information: Additional Education Info: Business, IT/Analytics, Health Care Administration.Additional Education Info: Master's Degree preferred.

Working Conditions and Physical Requirements:

•  Bending and Stooping = 0%
•  Climbing = 0%
•  Keyboard Entry = 60%
•  Kneeling = 0%
•  Lifting/Carrying Patients 35 Pounds or Greater = 0%
•  Lifting or Carrying 0 - 25 lbs Non-Patient = 0%
•  Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 0%
•  Lifting or Carrying > 75 lbs Non-Patient = 0%
•  Pushing or Pulling 0 - 25 lbs Non-Patient = 0%
•  Pushing or Pulling 26 - 75 lbs Non-Patient = 0%
•  Pushing or Pulling > 75 lbs Non-Patient = 0%
•  Reaching = 0%
•  Repetitive Movement Foot/Leg = 0%
•  Repetitive Movement Hand/Arm = 60%
•  Running = 0%
•  Sitting = 60%
•  Squatting = 0%
•  Standing = 60%
•  Walking = 60%
•  Audible Speech = 60%
•  Hearing Acuity = 60%
•  Smelling Acuity = 0%
•  Taste Discrimination = 0%
•  Depth Perception = 60%
•  Distinguish Color = 60%
•  Seeing - Far = 60%
•  Seeing - Near = 60%
•  Bio hazardous Waste = 0%
•  Biological Hazards - Respiratory = 0%
•  Biological Hazards - Skin or Ingestion = 0%
•  Blood and/or Bodily Fluids = 0%
•  Communicable Diseases and/or Pathogens = 0%
•  Asbestos = 0%
•  Cytotoxic Chemicals = 0%
•  Dust = 0%
•  Gas/Vapors/Fumes = 0%
•  Hazardous Chemicals = 0%
•  Hazardous Medication = 0%
•  Latex = 0%
•  Computer Monitor = 60%
•  Domestic Animals = 0%
•  Extreme Heat/Cold = 0%
•  Fire Risk = 0%
•  Hazardous Noise = 0%
•  Heating Devices = 0%
•  Hypoxia = 0%
•  Laser/High Intensity Lights = 0%
•  Magnetic Fields = 0%
•  Moving Mechanical Parts = 0%
•  Needles/Sharp Objects = 0%
•  Potential Electric Shock = 0%
•  Potential for Physical Assault = 0%
•  Radiation = 0%
•  Sudden Decompression During Flights = 0%
•  Unprotected Heights = 0%
•  Wet or Slippery Surfaces = 0%

Shift:

Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.

Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.

Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.

Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, gender identity or expression, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.

We are proud to offer Veteran’s Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.

Employment is subject to post offer, pre-placement assessment, including drug testing.

If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email TalentAcquisitionCenter@mhs.net