Campus Store Manager - Under Armour, Inc.
Baltimore, MD
About the Job
Campus Store Manager
Date: May 30, 2024
Location: Baltimore, MD, US, 21230
Company: Under Armour
Values & Innovation
At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.
Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do.
Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better.
If you are a current Under Armour teammate, apply to this position on theInternal Career Site Here. (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte_company=ua&_s.crb=aNMP8gWoYkBDFn%252bz2BldysgcgQHZpVs6tHzE9smSuXE%253d)
Job Highlights
We count on our Campus Store Manager to:
• Model the Brand’s Athlete service standards and selling behaviors for Brand House store formats
• Possess a keen awareness of the retail marketplace, competitors, and national, regional, and local fashion trends
• Take a collaborative approach with leadership across entire organization to achieve objectives and goals
• Interact with and influence different points of view across various levels of leadership and UA sponsored athletes
• Effectively create, support, influence, and execute grassroots community events
• Ability and willingness to embrace challenges, take risks, and influence change to lead execution of strategic priorities
• Develop contingency plans for obstacles and navigate through organizational ambiguity
• Be knowledgeable on best practices to navigate through obstacles to maximize work optimization
• Motivate and inspire the team through Under Armour’s Core Competencies, and functional behaviors
You’ll be considered a top candidate if you also have:
• 3+ years previous leadership experience in a retail environment
• Minimum one year management in a sports/apparel & footwear retail environment
• Extensive experience with leading the delivery of a high level of customer service in a brand retailer (preferably in a brand flagship location)
• Ability to work a flexible schedule to meet the needs of the business, including holidays, nights, and weekends
Perks & Benefits our Full-Time Store Managers receive:
• Generous employee discount (50% off full-price items and 30% off sale items)
• Medical, dental and vision benefits
• Monthly bonus incentive pay eligibility
• Paid time off and holiday pay benefits
• Work-Life Assistance Program to support health, personal, family or work-related challenges
• Opportunities for professional development and advancement
Purpose of Role
The Campus Store Manager acts as the “Business Owner” of the store and is responsible for merchandising, financial management, sales staff supervision, and overall store leadership. This role leads a team in achieving sales and profitability targets. The Campus Store Manager maintains operational and merchandising excellence to deliver a customer experience unique to Under Armour.
Your Impact
Sales & Omni
• Establish and execute a strategic plan to achieve planned sales and key performance indicators
• Analyze reporting and daily sales trends to make real-time strategic business decisions to drive results
• Drive performance through customer service, human resources, inventory control, and store appearance
Brand image & Customer Experience
• Act as the leader on duty and consistently models the brand’s service standards and selling behaviors
• Build loyalty through in-store experience using data capture, endless aisle, and other omni-channel solutions
• Build loyalty through in-store experience, data capture, endless aisle, and other omni-channel solutions.
• Accountable for Service Culture, Customer Service, People, Product & Operations
Retail Operations
• Directs the handling of merchandise, shipment receipt, processing, floor sets, markdown, and replenishment
• Oversee and ensure efficiency of all daily operational procedures
• Complete store audit compliance and shrink results aligning with loss prevention standards
• Manage payroll and schedule adjustments maximizing productivity to achieve payroll and sales targets
• Lead visual directives including planning, scheduling, and executing within allotted timeframe
• Analyze merchandise reports and moves to maximize presentation
• Maintain safe environment of a neat, clean, and organized sales floor, cash wrap and fitting room
• Achieve forecasted Sales & Contribution Margin
Leadership & Team Collaboration/Management
• Build relationships with teammates, peers, and supervisors to lead positive change
• Lead the management team through execution of all performance management tools
• Effectively communicate with the management team to align and help drive business strategy
• Proactively seek personal learning and development opportunities to build leadership skill set
• Evaluate store sales and payroll goals using payroll reports and tools; adjusting schedules as needed
• Recruit, hire, develop, and retain high performing teammates
• Teach, train, and coach the store leadership team through completion of Division of Responsibilities (DOR)
• Develop succession plans creating career paths for teammates
• Manage store census, seasonal hiring and turnover, network, recruit, and interview
• Drive teammate engagement by recognizing and rewarding teammates for their outstanding performance
Qualifications
• Advanced numeracy, literacy, and advanced communication skills
• Fluency in local language and English
• Ability to interpret analytics
• Knowledgeable of employment laws including compliance with federal, state, and local requirements
• Advanced interpersonal skills
• Proficient in use of computers and other technology
• Robust time-management skills
• Demonstrate ability to identify complex problems and evaluate solutions using logic and reason to include robust prioritizing, interpersonal, problem-solving & planning skills
• Demonstrated critical thinking in a fast-paced and deadline-oriented environment
• Demonstrated ability to analyze business trends and reporting to drive sales.
• Demonstrated proficiency in sales generation, training, and leading of functional teams.
Requirements
+ Minimum 3 years management experience
+ Minimum one year management in a sports/apparel & footwear retail environment
+ Ability to work a flexible schedule to meet the needs of the business, including holidays, nights, and weekends
Physical Requirements
+ Ability to handle or relocate products up to 25 lbs/12kgs
+ Able to stand and move about for extended periods of time with short breaks
+ Ability to freely access all areas of the store; including the selling floor, stock and register area
+ Reasonable accommodations may be made to assist in performing the essential responsibilities
Base Compensation
$70,096.00 - $87,630.40 USD
Most new hires fall within this range and have the opportunity to earn more over time. Initial placement within the salary range, however, is based on an individual's relevant knowledge, skills and experience for the position. UA is committed to helping our teammates succeed and advance in their careers. Base salary is only one component of our competitive Total Rewards package.
Benefits & Perks
+ Paid "UA Give Back" Volunteer Days: Work alongside your team to support initiatives in your local community
+ Under Armour Merchandise Discounts
+ Competitive 401(k) plan matching
+ Maternity and Parental Leave for eligible and FMLA-eligible teammates
+ Health & fitness benefits, discounts and resources- We offer teammates across the country programs to promote physical activity and overall well-being
Our Commitment to Diversity
At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. Accommodation is available for applicants with disabilities upon request.
#LI-AD1
Date: May 30, 2024
Location: Baltimore, MD, US, 21230
Company: Under Armour
Values & Innovation
At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.
Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do.
Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better.
If you are a current Under Armour teammate, apply to this position on theInternal Career Site Here. (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte_company=ua&_s.crb=aNMP8gWoYkBDFn%252bz2BldysgcgQHZpVs6tHzE9smSuXE%253d)
Job Highlights
We count on our Campus Store Manager to:
• Model the Brand’s Athlete service standards and selling behaviors for Brand House store formats
• Possess a keen awareness of the retail marketplace, competitors, and national, regional, and local fashion trends
• Take a collaborative approach with leadership across entire organization to achieve objectives and goals
• Interact with and influence different points of view across various levels of leadership and UA sponsored athletes
• Effectively create, support, influence, and execute grassroots community events
• Ability and willingness to embrace challenges, take risks, and influence change to lead execution of strategic priorities
• Develop contingency plans for obstacles and navigate through organizational ambiguity
• Be knowledgeable on best practices to navigate through obstacles to maximize work optimization
• Motivate and inspire the team through Under Armour’s Core Competencies, and functional behaviors
You’ll be considered a top candidate if you also have:
• 3+ years previous leadership experience in a retail environment
• Minimum one year management in a sports/apparel & footwear retail environment
• Extensive experience with leading the delivery of a high level of customer service in a brand retailer (preferably in a brand flagship location)
• Ability to work a flexible schedule to meet the needs of the business, including holidays, nights, and weekends
Perks & Benefits our Full-Time Store Managers receive:
• Generous employee discount (50% off full-price items and 30% off sale items)
• Medical, dental and vision benefits
• Monthly bonus incentive pay eligibility
• Paid time off and holiday pay benefits
• Work-Life Assistance Program to support health, personal, family or work-related challenges
• Opportunities for professional development and advancement
Purpose of Role
The Campus Store Manager acts as the “Business Owner” of the store and is responsible for merchandising, financial management, sales staff supervision, and overall store leadership. This role leads a team in achieving sales and profitability targets. The Campus Store Manager maintains operational and merchandising excellence to deliver a customer experience unique to Under Armour.
Your Impact
Sales & Omni
• Establish and execute a strategic plan to achieve planned sales and key performance indicators
• Analyze reporting and daily sales trends to make real-time strategic business decisions to drive results
• Drive performance through customer service, human resources, inventory control, and store appearance
Brand image & Customer Experience
• Act as the leader on duty and consistently models the brand’s service standards and selling behaviors
• Build loyalty through in-store experience using data capture, endless aisle, and other omni-channel solutions
• Build loyalty through in-store experience, data capture, endless aisle, and other omni-channel solutions.
• Accountable for Service Culture, Customer Service, People, Product & Operations
Retail Operations
• Directs the handling of merchandise, shipment receipt, processing, floor sets, markdown, and replenishment
• Oversee and ensure efficiency of all daily operational procedures
• Complete store audit compliance and shrink results aligning with loss prevention standards
• Manage payroll and schedule adjustments maximizing productivity to achieve payroll and sales targets
• Lead visual directives including planning, scheduling, and executing within allotted timeframe
• Analyze merchandise reports and moves to maximize presentation
• Maintain safe environment of a neat, clean, and organized sales floor, cash wrap and fitting room
• Achieve forecasted Sales & Contribution Margin
Leadership & Team Collaboration/Management
• Build relationships with teammates, peers, and supervisors to lead positive change
• Lead the management team through execution of all performance management tools
• Effectively communicate with the management team to align and help drive business strategy
• Proactively seek personal learning and development opportunities to build leadership skill set
• Evaluate store sales and payroll goals using payroll reports and tools; adjusting schedules as needed
• Recruit, hire, develop, and retain high performing teammates
• Teach, train, and coach the store leadership team through completion of Division of Responsibilities (DOR)
• Develop succession plans creating career paths for teammates
• Manage store census, seasonal hiring and turnover, network, recruit, and interview
• Drive teammate engagement by recognizing and rewarding teammates for their outstanding performance
Qualifications
• Advanced numeracy, literacy, and advanced communication skills
• Fluency in local language and English
• Ability to interpret analytics
• Knowledgeable of employment laws including compliance with federal, state, and local requirements
• Advanced interpersonal skills
• Proficient in use of computers and other technology
• Robust time-management skills
• Demonstrate ability to identify complex problems and evaluate solutions using logic and reason to include robust prioritizing, interpersonal, problem-solving & planning skills
• Demonstrated critical thinking in a fast-paced and deadline-oriented environment
• Demonstrated ability to analyze business trends and reporting to drive sales.
• Demonstrated proficiency in sales generation, training, and leading of functional teams.
Requirements
+ Minimum 3 years management experience
+ Minimum one year management in a sports/apparel & footwear retail environment
+ Ability to work a flexible schedule to meet the needs of the business, including holidays, nights, and weekends
Physical Requirements
+ Ability to handle or relocate products up to 25 lbs/12kgs
+ Able to stand and move about for extended periods of time with short breaks
+ Ability to freely access all areas of the store; including the selling floor, stock and register area
+ Reasonable accommodations may be made to assist in performing the essential responsibilities
Base Compensation
$70,096.00 - $87,630.40 USD
Most new hires fall within this range and have the opportunity to earn more over time. Initial placement within the salary range, however, is based on an individual's relevant knowledge, skills and experience for the position. UA is committed to helping our teammates succeed and advance in their careers. Base salary is only one component of our competitive Total Rewards package.
Benefits & Perks
+ Paid "UA Give Back" Volunteer Days: Work alongside your team to support initiatives in your local community
+ Under Armour Merchandise Discounts
+ Competitive 401(k) plan matching
+ Maternity and Parental Leave for eligible and FMLA-eligible teammates
+ Health & fitness benefits, discounts and resources- We offer teammates across the country programs to promote physical activity and overall well-being
Our Commitment to Diversity
At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. Accommodation is available for applicants with disabilities upon request.
#LI-AD1
Source : Under Armour, Inc.