Call Center Tech Specialist at Jasco Products Company, Inc.

Jasco is looking for a Consumer Care Tech Specialist who wants to go above and beyond for our customers!

Shift is 11:00am-8:00pm, Monday through Friday. 

$16.50 - $17.00 per hour

• Consumer Care Specialists serve our customers with excellence by striving to always exceed expectations while providing technical support for our products.
• In this role you will handle phone calls from customers and help troubleshoot problems, answer general questions, and resolve all other consumer issues.
• As a specialist you will receive training on all Jasco’s products; including things such as universal remotes, antennas, timers, and home automation devices.
• Consumer Care Specialists also act as a platform for customers to give feedback about our products and help make improvements to products, packaging, and manuals.

Competencies: Action-Oriented, Being Resilient, Communicates Effectively, Demonstrates Self-Awareness, Quality of Work, Situational Adaptability

• A high school diploma or equivalent is required.
• A minimum of 1 year of previous customer service/call center experience is required.
• Working knowledge of consumer electronics.
• Ability to use Microsoft Excel.
• Must be able to lift and carry products, chairs, returns, and office supplies as needed.

Jasco is an Equal Opportunity/Affirmative Action/E-Verify Employer