Call Center Supervisor - Haitian Creole and Portuguese at Automated Health Systems

Automated Health Systems has Bilingual Call Center Supervisor positions available in Marlborough, MA. Portuguese and Haitian Creole speakers preferred.


Benefits:

• Health/dental/vision insurance/401 (k)
• Employee Wellness Program
• Strong company culture
• Career growth opportunities

As a Call Center Supervisor, you will be responsible for leading a team of Customer Service Representatives that assist customers with MA Medicaid eligibility, enrollment and related tasks.


Qualifications for the position include:

• Minimum three years' experience in a direct call center supervisory position with demonstrated skills in coaching and staff development required.
• Minimum of two years' experience with call center operations required.
• Strong PC proficiency (i.e., Microsoft Excel) required.
• Associate degree preferred and/or equivalent job-related experience/training.
• Bilingual language skills (i.e., Spanish) a plus.

AHS is an Equal Opportunity Employer.

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