Call Center Representative - Senior Health Solutions
St. Charles, MO 63301
About the Job
Company Overview
Senior Health Solutions is a state licensed agency that specializes in the senior life and health insurance market. We pride ourselves on outstanding customer service and deliver quality service to our clients.
Job Summary
As a Call Center Representative, employees will receive calls from prospective and current clients. You will be working with them by assisting in Medicare enrollment. The call center employee works with the client to verify eligibility and gathers the necessary information from the client to assist with the Medicare enrollment. This is not a remote position.
Responsibilities and Duties
Senior Health Solutions is a state licensed agency that specializes in the senior life and health insurance market. We pride ourselves on outstanding customer service and deliver quality service to our clients.
Job Summary
As a Call Center Representative, employees will receive calls from prospective and current clients. You will be working with them by assisting in Medicare enrollment. The call center employee works with the client to verify eligibility and gathers the necessary information from the client to assist with the Medicare enrollment. This is not a remote position.
Responsibilities and Duties
- Responsibilities. Confer with customers by telephone to provide information about our products and services. Enrolling and doing applicable research for clients.
- Day to day activities. This position is a telephonic position. You will take inbound calls, and work on a computer.
- Pleasant phone voice with good customer service skills
- Good computer and keyboarding skills
- Previous Call Center experience a plus (not required)
- Outgoing and energetic attitude
- Active Listening Skills giving full attention to what clients are saying, taking time to understand the points that are being made, and not interrupting at inappropriate times.
- Ability to multitask
- Excellent problem-solving skills
- Expected 1st Year Income 75k-100k, with Bonus and Commission
- Health Insurance
- 401k with a partial company match
- Paid Vacation
- All training paid
- surprise incentives throughout the year
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Source : Senior Health Solutions