Call Center Representative - Winter Pediatric Therapy

One of Houston's leading pediatric outpatient rehabilitation facilities is hiring! Winter Pediatric Therapy Centers has been serving children of the greater Houston and surrounding areas for over 23 years!

We are looking for Call Center Representatives with excellent customer service and verbal communication skills who will thrive in a fast-paced clinical environment.

ROLE RESPONSIBILITIES
Our Call Center Representatives are the initial source of support to our patient's caregivers as well as their Health Care Providers. They communicate effectively and professionally with patients, teammates, healthcare professionals, and patients.

Duties include, but are not limited to: answering general questions about services, locations, and hours of operation, confirming appointments, appointment reminder calls, rescheduling appointments, forwarding messages to therapists, and routing calls to corresponding offices for further assistance.

Bilingual (Spanish/English) is preferred.

WHY WINTER!!

• You get to make the world a better place! We help children reach their full potential, develop self-esteem, and pave a path for their future.
• Amazing benefits! (See below!)
• A strong company culture; There is a reason our practice and team of staff have above-average tenure. We are growth-minded, dedicated to one another, and above all dedicated to the children we serve.

BENEFITS FOR FULL-TIME EMPLOYEES

• Competitive compensation
• Paid time off
• Paid Holidays
• Medical Health Plans ($0 HMO plans available for employees!)
• Dental and Vision insurance
• Life Insurance
• 401K