Call Center Representative - APR Consulting

Job Title: Customer Service Representative

Location: Cypress, CA 90630

Duration: Potential for conversion based on business needs

Shift: 1st Shift

Responsibilities:

• Provide exceptional customer service to clients in the automotive industry.
• Respond to inquiries via phone, email, and chat promptly.
• Resolve customer issues and complaints effectively.
• Maintain accurate records of customer interactions.
• Collaborate with team members to enhance service delivery.

Qualifications:

• High school diploma or equivalent; degree preferred.
• 1-2 years of customer service experience.
• Strong communication and problem-solving skills.
• Proficient in Microsoft Office Suite.
• Ability to work in a fast-paced environment.