Call Center Manager - Employ Partners

Job Title: Call Center Manager
Location: Kennesaw, GA 30144
Pay: $85-$95K per year plus targeted 10% bonus
Job Type:  Direct Hire, Full-Time
Shift: 1^st | Mon-Fri| Must be available between 7am-9pm

Are you looking for a job that offers great benefits, great pay and a chance to shape your team into the positive work environment so many employees are looking for?

• 
  
• Call Center Manager description:
• Lead a team of 35 call center reps and leads
• Make sure your teams KPI’s meet and exceed all goals
• Identify ways to improve and implement solutions
• Build a culture of excellence by mentorship and a hands-on, open-door policy style of management
• Implement sales training guidelines and scripts 
• Strengthen leadership capabilities of Team Leads
• Foster a positive, high-morale environment 

Must Haves:

Must be proficient in Microsoft Excel

Must have managed a team of 35 or more

Associate or Bachelors in Business Management

Service Titan experience a huge BONUS

Employ Partners, Inc. is a full-service staffing and recruiting firm. Our mission is to source, attract, engage, and retain quality employees for our valued clients in the local communities we serve. We are growing and always seeking great employees!

#EmployHMG