Call Center/Inside Sales Representative - Mr. Fix-It VA
Ashland, VA 23005
About the Job
Company Description
MR.FIX-IT™ is an award-winning home improvement company with over 54 years of providing quality products, exceptional service, and a work environment that is focused on people, both each other and the customers we serve.
Job Description
Job Title: Call Center/Inside Sales Representative
Employment Type: Full-Time
Location: Ashland, VA (In-Person)
Compensation: $15-$20/hour (Hourly Bonus)
Join Our Team!
MR.FIX-IT™, a trusted leader in home improvement for over 54 years, is expanding and seeking motivated individuals to join our Elite Team. We proudly welcome military veterans, transitioning service members, and their families, recognizing the unique skills and dedication they bring. We also encourage civilian candidates with call center or inside sales experience to apply, offering a supportive environment that values their expertise and fosters professional growth and success.
Role Overview:
Engage with homeowners via inbound and outbound calls, introducing them to our services and scheduling in-home consultations. This role is vital in delivering exceptional service and driving company growth.
Key Responsibilities:
- Meet and exceed individual and team goals.
- Convert inquiries into appointments using proven techniques.
- Make outbound calls and handle inbound inquiries.
- Collaborate with supervisors to improve performance.
- Provide professional, top-notch customer service.
- Ability to effectively follow and adapt to a script.
Qualifications:
- Self-motivated with a goal-oriented mindset.
- Preferred experience in sales, customer service, or call centers.
- Familiarity with CRM systems and the ability to manage customer data effectively.
- Strong verbal and written communication skills.
- High school diploma or equivalent.
Why Join MR.FIX-IT™?
- Competitive pay with bonus opportunities.
- Room for professional growth in a thriving industry.
- A supportive, team-focused environment.
- A military-friendly company that values discipline and leadership.
Take the next step in your career and apply today!
Benefits
- Health
- Dental
- Life Insurance
- 401K with company match
- PTO
- Paid Holidays
- Paid Volunteer Time
- Opportunity for advancement
- Professional Development
- Direct Deposit
- Amazing Company Culture