Call Center Customer Service Representative - Insight Global

Must Haves:

1-2 years Inbound Call Center experience

Strong Customer Service skills and Professionalism

Reliability

Excellent verbal and written communication skills

Flu Shot or ability to get prior to Dec. 16th and must send documentation

A caring spirit, manners, articulate, professionalism

Pluses:

Any healthcare or provider/physician contact center experience

Experience working within managed care provider setting (coding, billing, etc.)

Day to day:

Insight Global is looking for a Inbound Call Center Representative. This person will be taking 30-40 inbound calls on average from providers and/or patients and walking through their healthcare insurance. Training is provided and will be 6-8 weeks, potential for remote after 90 days. This person will be measured on KPI's and standards of the contract. This will be a 4-month contract with extensions and possible hire.

Selling points:

Our client is the single largest hospital in the state of Virginia and the single largest private employer in the state of Virginia.

A lot of room for upward mobility and career growth into level 2/level 3/Team Coordinators, etc.