Cafe Supervisor - Mike & Patty's
Newton, MA 02458
About the Job
We are a growing restaurant group with multiple locations in the Boston area, and are looking for a reliable Cafe Supervisor join our dynamic team! We are looking for a qualified and responsible Cafe Supervisor that loves to provide exceptional guest service and to manage all transactions with our guests efficiently and accurately. This Cafe Supervisor must have a a few years of guest service experience and a passion for food and building a community in the locations in which they work in. This position is ideal for someone who is: dependable, people-oriented, and adaptable. Restaurant experience preferred.
RESPONSIBILITIES
- Follows the Core Values of our Company: being Positive, Proactive and Precise!
- Greet and interact with guests in a gracious and kind way
- Proactive with communication, finding answers and working with entire team on having an open dialogue
- Respectfully and professionally answer any questions about the menu and food preparation
- Become knowledgeable of the entire menu, how items are prepared and the ingredients in them
- Comfortable with technology and experience operating a POS system
- Always looking to guide guests and solve any issues a guest hs to put a smile on their face
- Constant standing/walking
- Ability to maintain a clean and organized space
- Experience with cash handling from starting and closing out a cash drawer
REQUIREMENTS
- Minimum of 4 years guest service experience (ideally in a restaurant setting)
- Works a schedule that is on the needs of the business.
- Ability to work in a team setting, ability to be open minded and flexible based on the needs of the business
- Takes initiative and is proactive in solving operational & personnel problems
- Ability to recognize problems and problem solve
- Manager Serv-Safe Certified & keeping your Certification Current.
- May be required to lift, carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp object
- Works with a high level of integrity, leads by example, always prioritizes making exceptional products while pushing innovation to improve recipes and processes.
Neighborhood awarded Boston's Best Breakfast 2022 by Boston Magazine. Featured by NECN’S TV Diner, WCBV’s The Chronicle, Yahoo!, Phantom Gourmet. Thrillist Shortlist “Best Breakfast Sandwiches in the USA”.