Cafe Cashier - Franklin Park Conservatory and Botanical Gardens

ABOUT US

Franklin Park Conservatory and Botanical Gardens offers world-class horticulture, art & nature-based exhibitions and educational programs. The 13-acre indoor and outdoor facility—situated two miles from downtown Columbus—features glasshouses including the historic John F. Wolfe Palm House; botanical gardens including the Scotts Miracle-Gro Foundation Children’s Garden and Scotts Miracle Gro-Foundation Community Garden Campus; and event venues. The Conservatory is home to the largest collection of Chihuly glass in a botanical garden and Light Raiment II by internationally renowned artist James Turrell. Committed to the community, the Conservatory strives to provide an accessible and welcoming experience to all.

MISSION

Inspired by horticulture, Franklin Park Conservatory and Botanical Gardens elevates quality of life and connects the community through educational, cultural and social experiences.

VISION

A world that celebrates nature as essential to the human experience.

Job Summary: Franklin Park Conservatory and Botanical Gardens seeks a Part-time Cafe Cashier to process accurate cash register transactions at the Conservatory’s café locations (Atrium/Children’s Garden), while providing outstanding customer service for all guests and employees of the Conservatory.

Additional Information: Part-Time Regular staff will receive complimentary Conservatory membership, accrued sick time and participation in the Ohio Public Employees Retirement System (OPERS).

Compensation: $15/hr + tips

Preferred Availability: This position will mainly be weekends and occasional evenings for special Conservatory Events.

Responsibilities:

• Assists with the opening, closing, and daily operations of the Conservatory’s café locations (Atrium/Children’s Garden) according to predetermined operational procedures and hours
• Ensures the Atrium and/or Children’s Garden café locations are set up completely before opening. This includes stocking beverages, snacks, cookies and scones, brewing coffee, labeling salads, and changing the café menu as necessary
• Sets the coffee station at the start of each shift and ensures it is clean and stocked throughout the day
• Processes all cash handling procedures, including cash register operation, end-of-day reports, credit card settlement, and café cash deposits
• Records and calls customer orders according to menu or special request
• Ensures all entrees leaving the kitchen are fresh, properly presented, and up to Conservatory and food safety standards
• Maintains front of house (FOH) cleanliness and organization before, during, and after operating hours including: floors, countertops, salad case, menu boards, and customer check-out and café seating areas
• Ensures the bussing station, trash and recycling receptacles are clean and maintained throughout the day with a focus on collecting dishes in a timely manner
• Stocks all dishes, paper goods, beverages, and snacks throughout the day and at the end of each shift using proper rotation methods
• Promptly informs manager of items that need ordered before current stock is depleted
• Completes all FOH cleaning and closing procedures at the end of each shift
• Performs other duties as assigned by Front of House Supervisor or Executive Chef
• Demonstrates focus on outstanding food and service to the staff and guests of the Conservatory

Requirements:

• High School Diploma or G.E.D.
• Experience in customer service within a restaurant or café environment
• Proficient in cash procedures, register equipment and food preparation equipment

Knowledge, Skills, and Abilities:

• Excellent written and oral communication skills
• Expert customer service skills, including a professional, courteous and engaging demeanor
• Proficient problem-solving skills
• Ability to present a neat, professional image at all times
• Ability to stand/walk for several hours at a time
• Ability to lift, carry or otherwise move objects weighing up to 50 pounds when receiving and storing food products and equipment

EEO Statement:

Franklin Park Conservatory and Botanical Gardens is an Equal Opportunity Employer. The Conservatory does not discriminate in its employment decisions on the basis of race, religion, color, national origin, sex, pregnancy, lactation status, gender identity or expression, sexual orientation, age, disability, veteran or military status, genetic information, or any other protected status. The Conservatory values diversity and is committed to creating an inclusive environment for all employees.