Busser - Grand Beach Hotel Surfside

Grand Beach Hotel Surfside is looking for an English speaking Busser/Food Runner to join our food and beverage team. As a Busser/Food Runner you will greet guest with a great smile, a positive attitude and provide the highest level of luxury service at all times. You will assist the restaurant team members when needed to exceed our customers expectations.

DUTIES

• Welcomes and acknowledges all guests according with a smile to Grand Beach Hotel standards
• Anticipate and address guests service needs
• Greet guests in a polite and friendly manner- With a smile
• set the stage for a memorable meal, ensuring our dining rooms are sparkling clean and guests have everything they need
• You’ll move like lightening to get tables ready for the next guests.
• You’ll also support our servers by refilling drinks and clearing plates in between courses.
• Maintain the cleanliness of workstation
• Familiar with the menus of restaurant, bars, and room service
• Ability to describe the style of cuisine and knowledgeable on the hours of operation

QUALIFICATIONS

• Ability to work as part of a dynamic team to consistently deliver a quality product and understand luxury standards
• Luxury Customer Service experience
• Excellent communication skills, both written and oral
• Able to stand for long periods of time
• Able to handle a fast paced environment
• Able to work a flexible schedule, including weekends and holidays

EXPERIENCE

• Minimum of 3 years of customer service experience required, hotel/restaurant experience a plus