Busser - Gale Hotels

SUMMARY:

The Busser supports the wait staff and bartenders by cleaning tables, taking plates, utensils, and drinkware to the kitchen to be washed, making sure diners' water glasses are full, and resetting tables for the next service. Bussers might help waiters and waitresses bring food out to a table, and restock utensils, napkins, and other dining room needs.

RESPONSIBILITIES:

• Assist customers with queries, requests, and redirecting as necessary.
• Ensure that tables are cleared, cleaned, and reset between seats.
• Serve food and refilling beverages as required.
• Assist with the cleaning and processing of dirty dishes and silverware.
• Ensure that the menus, crockery, and cutlery are cleaned and replenished between tables.
• Manage the inventory of napkins, straws, salt, pepper, and other table condiments and supplies.
• Report any damages, shortages, and complaints to the manager.
• Move tables, chairs, and furniture to accommodate customers as needed.
• Tide the restaurant after service and ensure that it is prepped for the following service.

QUALIFICATIONS:

• Minimum 1 year of experience as a Busser, Food Runner, or other entry-level role in a restaurant.
• Flexibility to work in shifts, including weekends, evenings, and holidays.
• Understanding of hygiene and food safety rules.
• Physical ability and stamina to carry heavy trays and stand for long hours.

• Friendly, responsible, and punctual.
• Customer Services Oriented.
• Excellent communication skills.
• Ability to multi-task.
• Attention to detail, cleanliness, and safety.

EDUCATION:

• High School degree, GED or Equivalent.

LANGUAGE SKILLS:

• Excellent verbal communication skills in English and Spanish (preferred).

REASONING ABILITY:

• Excellent verbal communication skills, with the ability to interact effectively with guests, associates, and external partners.
• Ability to work well under pressure and respond quickly and effectively to emergencies.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Exerting up to 50 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to stand and be mobile for a prolonged period.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is required to frequently inspect inside and outside areas of the property location and may be exposed to ongoing construction and various weather conditions. The noise level in the work environment may range from moderate to loud.