Business Travel Sales Manager - HILTON COLUMBIA CENTER

We are seeking a Complex Business Travel Sales Manager to represent the Hilton Columbia Center and Hampton Inn Columbia Downtown hotels.  We are looking for an experienced individual in business travel sales and who can recognize opportunities to close on BTS sales contracts. With this opportunity, you'll showcase your leadership and sales skills while creating exceptional customer experiences. Under the leadership of DOS, this role ensures our hotels are appropriately positioned to operate successfully and grow share in a competitive market. The Complex Business Travel Sales Manager plays a vital role in increasing qualified BTS sales volume by developing key relationships with new BTS accounts, and growing production with assigned existing accounts across the hotels represented.  

ABOUT US  

At Hospitality America, winner of Top Workplaces USA, we provide hospitality management services across all aspects of hotel management and operations through a principled approach that is guided by our values. What we call P.E.A.C.H.  

PASSIONATE – Passionate with the spirit to serve.  

EXCELLENCE – Committed to excellence that inspires results.  

ADAPTABLE – Adjust, adapt, and overcome.  

COMMUNITY – Creators of collaborative community invested in growth.  

HUMBLE – Humble, trustworthy, and transparent.  

WHAT YOU’LL DO  

Solicit, negotiate, and generate contracts that meet criteria established in the hotel business plan.  

Employ revenue management techniques to recommend rate proposals.  

Accurately prepare and present Requests for Proposals to ensure optimal value for both clients and hotel.  

Responsible for tradeshows, conferences and client meetings to represent the hotels 

Increase qualified BTS sales volume by developing key relationships with new BTS accounts, and growing production with assigned existing accounts across the group of hotels represented 

Develop new BTS accounts via research and connections  

Negotiate and execute contracts for Volume Accounts 

Qualify prospects for the hotel and prepare and present proposals and/or contracts to prospective customers 

Develop and execute on-site and field presentations to prospective clients and creating that ‘WOW’ factor 

Engage in outside sales activities to discuss business opportunities and entertain customers and have a strategic outlook on how to close a contract 

Develop client relationships in the area and work on key untapped resources 

Participate in industry related organizations to develop business 

Attend departmental meetings and other scheduled meetings to support business 

Ability to analyze STR report, Travel Click Agency 360, data and use to create action plans to capture all corporate clientele 

Communicate clearly and accurately (verbally or non-verbally) in a pleasant manner 

Show competence by completing job responsibilities effectively and efficiently 

Demonstrate an ability to follow a prescribed sequence of service with each encounter 

Take initiative, be willing to assume responsibility for exceeding client expectations. 

WHY Hilton Columbia Center and Hampton Inn Columbia Downtown: 

Competitive Salary and Bonus: We believe in recognizing and rewarding our team members for their hard work.  

Exciting and Fun Work Environment: Nobody wants to work in a dull and boring environment, join a team that believes you should enjoy coming to work every day!  

Top Notch Training and Growth Opportunities: We’ll make sure you have what you need to excel in your career!  

Medical, Dental, and Vision coverage.  

Paid holidays and vacation time.  

401k Retirement Plan.  

EDUCATION AND EXPERIENCE  

2-4 years of Business Travel Sales Experience in a hotel environment preferred.  

Extremely organized, have follow through with established accounts and experience soliciting new business 

Experience with Hilton systems highly preferred.  

Experience with Travel Click Agency360 and Demand360 highly preferred.  

Exceptional verbal and written communication skills.  

Ability to cultivate a productive team that embodies PEACH.  

Ability to work in a fast-paced, high-pressure environment where priorities are constantly changing.  

Ability to work overtime and/or irregular hours when applicable.  

PHYSICAL DEMANDS:  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

Must be able to stand for prolonged periods of time.  

Must be able to lift up to 15 pounds.  

Must be able to navigate various departments of the organization’s physical premises.  

TRAVEL:  

Less than 5%  

AFFIRMATIVE ACTION/EEO STATEMENT:  

Hospitality America, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.  

ADDITIONAL INFORMATION:  

This job description in no way states or implies that these are the only duties to be performed by the employee filling this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by management. Management has the right to add to, revise, or delete information in this job description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform this position's essential functions.  

This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.