Business Systems Manager - AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on Twitter, Facebook, Instagram, YouTube and LinkedIn.

Key Responsibilities

• Work directly with business unit clients to understand specific business processes, business drivers and business strategy across multiple business units.
• Identify and communicate resulting needs and opportunities for business process improvement that can be enabled via technology.
• Identify information required to support business strategies and lead the development of appropriate information management strategies.
• Responsible for compliance with applicable Corporate and Divisional Policies and procedures.
• Identify current and emerging business needs and evaluates alternative technology solutions using standard information systems methodologies such as establishing business goals, vendor evaluations, performing market research, evaluating customer feedback, performing ROI analysis, and cost benefit analysis.
• Proactively seek out strategic business opportunities for the application of new or existing technology capabilities (across multiple business areas) with high-level business unit executives providing key opinion-leading clients with comprehensive strategic analyses and insights to help them discover strategic uses of technology products and services.
• Develop, lead, and review the creation of information systems strategy to support the strategic requirements of multiple business areas.
• Make recommendations to process stakeholders regarding the correct approach to achieve process improvement objectives, including business process outsourcing, application development or adopting business process management (BPM) practices.
• Develop business relationships and integrate activities with other BTOs to ensure successful implementation and support of project efforts.
• Manage relationships between clients involved and BTOs to assure effective communication between the groups is occurring.
• Broker services within BTS on behalf of customers; coordinates portfolio of solutions and identifies interdependencies.
• Identify the impact of any relevant statutory, internal, or external regulations on the organization’s use of information.
• Responsible for the accuracy of the fit of the proposed business process improvements and the technical solution to the business needs and the information upon which the business justification and prioritization decisions are made.
• Communicate business needs and drivers to development groups to assure the implementation phase can fulfill the business need.

Must possess expertise/knowledge sufficient to adequately perform the duties of the job being offered. Expertise/knowledge may be gained through employment experience or education. Such expertise/knowledge cannot be “quantified” by “time”. Required expertise/knowledge includes:

1. 1. working directly with business unit clients to understand specific business processes, business drivers and business strategy across multiple business units;
   2. identifying current and emerging business needs and evaluating alternative technology solutions using standard information systems methodologies such as establishing business goals, vendor evaluations, performing market research, evaluating customer feedback, performing ROI analysis, and cost benefit analysis;
   3. developing, leading and reviewing the creation of information systems strategy to support the strategic requirements of multiple business areas; and
   4. making recommendations to process stakeholders regarding the correct approach to achieve process improvement objectives, including business process outsourcing, application development or adopting business process management (BPM) practices.

Must possess a Bachelor’s or foreign equivalent degree in Computer Science, Management Information Systems, Biology or a highly-related field of study plus seven (7) years of related progressive experience. In the alternative, employer will accept a Master’s degree or foreign equivalent in Computer Science, Management Information Systems, Biology or a highly-related field of study plus six (6) years of related progressive experience, or employer will accept a Ph.D. degree or foreign equivalent in Computer Science, Management Information Systems, Biology or a highly-related field of study plus two (2) years of related progressive experience. Employer will accept any suitable combination of education, training or experience.

Apply online at https://careers.abbvie.com/en. Refer to Req ID: REF22827J.

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We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.  This job is eligible to participate in our short-term and long-term incentive programs.

AbbVie is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion.  It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.